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XF 1.5 Xenforo not sending Confirm E-mails

Mike

XenForo developer
Staff member
#4
If you have root access, you need to look in your mail log. The location of this may vary by OS and/or MTA, but it's probably something like /var/log/maillog.
 
#6
Went back to the default. I had the forums send me another e-mail test and I got this:

Error Info

Zend_Mail_Transport_Exception: Email to Jaylintheunperfect@Gmail.com failed: Unable to send mail. - library/Zend/Mail/Transport/Sendmail.php:137
Generated By: Terabytetest, 1 minute ago
Stack Trace
#0 /var/www/html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Sendmail->_sendMail()
#1 /var/www/html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#2 /var/www/html/library/XenForo/Mail.php(175): Zend_Mail->send(Object(Zend_Mail_Transport_Sendmail))
#3 /var/www/html/library/XenForo/Mail.php(152): XenForo_Mail->sendMail(Object(Zend_Mail))
#4 /var/www/html/library/XenForo/Model/UserConfirmation.php(153): XenForo_Mail->send('Jaylintheunperf...', 'Terabytetest')
#5 /var/www/html/library/XenForo/ControllerPublic/AccountConfirmation.php(108): XenForo_Model_UserConfirmation->sendEmailConfirmation(Array)
#6 /var/www/html/library/XenForo/FrontController.php(351): XenForo_ControllerPublic_AccountConfirmation->actionResend()
#7 /var/www/html/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
#8 /var/www/html/index.php(13): XenForo_FrontController->run()
#9 {main}
Request State
array(3) {
["url"] => string(68) "http://www.terabyte-gaming.net/index.php?account-confirmation/resend"
["_GET"] => array(1) {
["account-confirmation/resend"] => string(0) ""
}
["_POST"] => array(5) {
["_xfToken"] => string(8) "********"
["_xfConfirm"] => string(1) "1"
["_xfRequestUri"] => string(10) "/index.php"
["_xfNoRedirect"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}
 

Mike

XenForo developer
Staff member
#7
That's PHP failing to send the mail. No further information is available. You should check your mail log for details. (If there's nothing in it, have you installed an MTA such as Postfix?)
 

Mike

XenForo developer
Staff member
#9
I'm not sure what you directly mean about the mail log containing an IP, unless it contains the IP of a mail server. But generally speaking, this isn't something we can directly provide support for as it's not really XenForo-related (it's server configuration). Any error you see in your mail log should give you enough indication of what needs to be done to fix it.
 
#10
So you said that installing Postfix will might fix the issue with the default method of the php e-mail?

Edit: Here is the latest error log.

Apr 25 11:32:51 TGN-Forum postfix/pickup[16695]: 0A2743F522: uid=33 from=<TerabyteGamingOfficial@gmail.com>
Apr 25 11:32:51 TGN-Forum postfix/cleanup[16732]: 0A2743F522: message-id=<4296d8cbdee6540f32b5910a8c328a3bf40ed07f@www.terabyte-gaming.net>
Apr 25 11:32:51 TGN-Forum postfix/qmgr[16696]: 0A2743F522: from=<TerabyteGamingOfficial@gmail.com>, size=4231, nrcpt=1 (queue active)
Apr 25 11:32:51 TGN-Forum postfix/smtp[16734]: connect to gmail-smtp-in.l.google.com[2607:f8b0:4001:c07::1a]:25: Network is unreachable
Apr 25 11:32:51 TGN-Forum postfix/smtp[16734]: 0A2743F522: to=<JaylinTheUnperfect@gmail.com>, relay=gmail-smtp-in.l.google.com[74.125.207.26]:25, delay=0.54, delays=0.02/0.01/0.22/0.28, dsn=2.0.0, status=sent (250 2.0.0 OK 1461583971 d130si23055066iof.179 - gsmtp)
Apr 25 11:32:51 TGN-Forum postfix/qmgr[16696]: 0A2743F522: removed
 
Last edited:

Mike

XenForo developer
Staff member
#11
This is the specific issue:
Apr 25 11:32:51 TGN-Forum postfix/smtp[16734]: connect to gmail-smtp-in.l.google.com[2607:f8b0:4001:c07::1a]:25: Network is unreachable
That shows that your server can't open a connection to that IP. It might be a firewall issue. It might be an IPv6 issue. (It might be a IPv6 firewall issue.)