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Xenforo install cost option

Discussion in 'XenForo Pre-Sales Questions' started by Garry_Kramer, Jan 30, 2016.

  1. Garry_Kramer

    Garry_Kramer Member

    What happens on the install option? If I buy Xenforo and Media gallery at the same time will both be installed? After the install does it look like your demo that I have been testing?

    I also get the error when I run the test script, is this error OK to run with?

    Sorry Noob here

    Thanks
    Garry
     

    Attached Files:

  2. Brogan

    Brogan XenForo Moderator Staff Member

    Yes, we will install the core software and any official add-ons as part of the installation service.

    The online demo is how a default installation appears so yes, it would look like that.

    The erorr with the script means you wouldn't be able to install.
    Are you checking with a free host or has the host disabled some basic PHP functions?
     
  3. Garry_Kramer

    Garry_Kramer Member

    I am using Netfirms.com and do not know the answer to the question. I have requested help from NetFirms on the error.
     
  4. Garry_Kramer

    Garry_Kramer Member

    What program would this be testing? Is it getting the problem from PHP? They are using Version of Perl: 5.8.8, PHP 5.5, Version of Python: 2.5, Current MySQL Version: 5.5.32,
    • CGI Languages supported: Perl and Python

     
  5. Brogan

    Brogan XenForo Moderator Staff Member

    Are any PHP functions disabled?

    The script isn't executing correctly so if the version is OK, which it appears to be, that would be my next guess.
     
  6. Garry_Kramer

    Garry_Kramer Member

    This is the reply from Netfirms. Is there any other test that can confirm it? I would really like to buy Xenforo and get it up and running.

    Thanks

    reply:
    Hello,

    Thank you for contacting Support.

    We apologize for any inconvenience this may have caused you. Currently, we the MySql version supported on our server is 5.4. However, I checked your issue with one of our Technical specialists and confirmed that all application tags are already 'ON'. Therefore, I suggest that you contact the application provider regarding the error.

    If you have any further questions, please feel free to contact us. We are available 24x7.

    Sincerely,

    Navya S
    Customer Support
     
    Last edited: Jan 31, 2016
  7. Garry_Kramer

    Garry_Kramer Member

    What function in PHP would your test script give this error? $error"; } ?>

    Sorry for the questions, I would like to buy Xenforo and get it running ASAP.

    Garry
     
  8. Chris D

    Chris D XenForo Developer Staff Member

    From that output it would seem to me like PHP isn't even running.

    If you create a PHP file named info.php with the following contents:
    PHP:
    <?php

    phpinfo
    ();

    ?>
    And then navigate to that page, what's the output? (Link to it if possible).
     
  9. Garry_Kramer

    Garry_Kramer Member

    What is the best way to make this? sorry a NOOB.
     
  10. Brogan

    Brogan XenForo Moderator Staff Member

    Upload the attached file to the server and navigate to the URL - domain.com/info.php.
     

    Attached Files:

    Chris D likes this.
  11. Garry_Kramer

    Garry_Kramer Member

    When I execute the on my host, file it does this

    file:///C:/Users/Garry/AppData/Roaming/Ipswitch/WS_FTP/Storage/info.php
     
  12. Chris D

    Chris D XenForo Developer Staff Member

    Just to be clear, how are you executing the file on your host?

    Is the hosting publicly accessible, if so what is the URL to the info.php file or requirements script you uploaded?
     
  13. Garry_Kramer

    Garry_Kramer Member

    I've uploaded the file and when I execute it
     

    Attached Files:

  14. Garry_Kramer

    Garry_Kramer Member

    very frustrating, sorry.
     
  15. Chris D

    Chris D XenForo Developer Staff Member

  16. Garry_Kramer

    Garry_Kramer Member

    I get 404 error Page not found
     
  17. Garry_Kramer

    Garry_Kramer Member

    Got it now. see attached file
     

    Attached Files:

  18. Chris D

    Chris D XenForo Developer Staff Member

    Great, that seems ok.

    Could you upload the XF requirements test script to the same place. Does that now work?
     
  19. Garry_Kramer

    Garry_Kramer Member

    success, works! Thank you very much!
     

    Attached Files:

    Chris D likes this.
  20. Chris D

    Chris D XenForo Developer Staff Member

    Glad you sorted it. Welcome to XenForo!
     

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