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Would these errors cause server to crash?

Discussion in 'Server Configuration and Hosting' started by DaveL, May 31, 2013.

  1. DaveL

    DaveL Well-Known Member


    Error log is full of the same error, often seconds apart.

    Also, does anyone know what the file is that appears to be missing?
     
  2. Biker

    Biker Well-Known Member

    /home/airportc/public_html/js/as.js is what it's complaining about.
     
  3. DaveL

    DaveL Well-Known Member

    I know, but not sure what that files is. Is it a default xenforo file?
     
  4. Biker

    Biker Well-Known Member

    No, it's not. It's possible that it could belong to an addon.
     
  5. MattW

    MattW Well-Known Member

    It's looking like an add-on, because that js file is being included in your header

    <script src="js/as.js?_v=3067a8be"></script>
     
  6. MattW

    MattW Well-Known Member

    It's the AutoSave add-on
     
  7. WSWD

    WSWD Well-Known Member

    And to answer your question, no, a missing file like that would not cause your server to crash.
     
  8. DaveL

    DaveL Well-Known Member

    Thanks for all the replies :)

    Ive had a load log sent to me from my host. Apparently something to do with my Xenforo installation is casuing the server to crash and reboot several times a day. Im currently on a VPS.

    %CPU - 7.2
    %MEM - 2.1
    COMMAND - /home/airportc/public_html/index.php

    The logs full of these entries. Im at a bit of a loss and not sure what to do.

    Any help greatly appreciated.

     
  9. Tracy Perry

    Tracy Perry Well-Known Member

    I find it doubtful that on a correctly configured server that a simple xenForo installation would be causing it to crash. More likely they
    1. Are using OpenVZ for your VPS and have oversold
    2. Using OpenVZ and running a RHEL software for the main OS and have installed the exploit fix (this was killing several of RamNode's OpenVZ servers)
     
  10. Brogan

    Brogan XenForo Moderator Staff Member

    Is it the same times every day (which could indicate a cron task)?

    Do you have any add-ons installed?
     
  11. DaveL

    DaveL Well-Known Member

    Thanks for the replies. It seems to be happening a various times throughout the days.


    These are the current add-ons I have installed:

    Custom BB Code Manager
    Easy Table BB Code
    Login as User
    NUNS
    Smilie Importer
    Who Has Visited
    Xen SSO Master
    XenPorta
    XenUtilities
    Tag Me
     
  12. MattW

    MattW Well-Known Member

    If you have terminal / ssh access to the VPS, you should run TOP and look at what exactly is using all the CPU. A load of 15.83 is pretty high to be honest. It could be that you are on an over sold VPS node and another VPS is using all the disk I/O
     
    Tracy Perry likes this.
  13. WSWD

    WSWD Well-Known Member

    That is extremely high load for a VPS. What are your VPS specs (how many CPU cores, RAM, etc.)?
     
  14. Floren

    Floren Well-Known Member

    With 21 users online...
     
  15. DaveL

    DaveL Well-Known Member

    I know its 1024 MB RAM, not sure how many cores.

    I think ive narrowed it down to an add-on I installed around the time it started to happen. Ive since disabled the add-on and asked the host to keep and eye on things to see whether we have any more high loads or crashes.
     
  16. WSWD

    WSWD Well-Known Member

    Yeah, that's fine. I've seen crashing and high loads and such when people try to run too much off of a tiny VPS, but the 1GB of RAM should suit you fine for a forum. When you get the high loads, run top, top-c, etc. from SSH, and see if there are any processes doing weird things.
     
    DaveL likes this.
  17. DaveL

    DaveL Well-Known Member

    Unfortunatly it wasnt the add on I disabled causing the problems. Server still seems to be crashing due to high loads.
     
  18. WSWD

    WSWD Well-Known Member

    Yes...those loads are ridiculously high. You need to figure out what is causing those loads.
     
  19. DaveL

    DaveL Well-Known Member

    Attached is a file my host sent me showing mew all the procceses that are running. I dont suppose anyone could have a look and try and help me get to the bottom of this please!
     

    Attached Files:

    • ps.txt
      File size:
      10.7 KB
      Views:
      7
  20. DaveL

    DaveL Well-Known Member

    Heres another one showing the highloads with my airport city account
     

    Attached Files:

    • ps.txt
      File size:
      15.4 KB
      Views:
      5

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