KatieH
Member
After today's encounter with Shawn, this site is not professional website. I see everyone so proud sharing and saying DP (Digitalpoint https://forums.digitalpoint.com ) moved from VB to Xenforo making it sound like it is something huge when it is not at all. Saying VB are losing and all this non sense bandwagon.
IGN sure, that is a respectful popular company but Digitalpoint.
No, it is not, it reminds me of 4chan and people who are uneducated and unprofessional.
https://forums.digitalpoint.com/thr...for-refund-unauthorized-transactions.2696527/
I hate jerks. But this is far more worst than a jerk reaction.
IGN sure, that is a respectful popular company but Digitalpoint.
No, it is not, it reminds me of 4chan and people who are uneducated and unprofessional.
https://forums.digitalpoint.com/thr...for-refund-unauthorized-transactions.2696527/
Hello,
Well i had to search DP and see how admins and Shawn handle these situation and i received mixed reactions from many threads i searched, in some cases he refused but in others he was ok. My situation is not even similar to these members.
https://forums.digitalpoint.com/threads/is-premium-membership-charge-refundable.2636337/ vs. https://forums.digitalpoint.com/threads/cancelling-premium-membership.2672725/
I have exchanged messages with Shawn on his profile and explained the situation relative to the unauthorized transactions https://forums.digitalpoint.com/members/digitalpoint.1/ and i wish for this situation to be resolved without any frustration.
There is back and forth argument of some sort, so i am sharing the picture below to proves my stance, and i really want my money refunded. At least the one that was recently charged on December 6 , 2013, i am not a premium member, so that $25 should be completely refunded while the other $25 charged on November 6, 2013 is the same case - Unauthorized transaction.
I have so many bills to pay and these charged bills i have never authorized them, and i have canceled the auto/recruiting subscription when i first bought the premium membership on October 6. 2013, so i suspect it is a bug with DP subscription system, it can't be paypal mistake. Whatever Shawn is using is not working well and charged me without my knowledge. See below:
Thank you and i hope this situation doesn't become too stressful in term of dispute.
I hate jerks. But this is far more worst than a jerk reaction.
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