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Why Can't I....

Discussion in 'General XenForo Discussion and Feedback' started by jackrouse, Dec 8, 2011.

  1. jackrouse

    jackrouse Member

    Use any of the services offered on here.

    I've tried to download an add on and I keep getting a message to say I don;t have the permissions to do it
  2. Andrej

    Andrej Well-Known Member

  3. Brogan

    Brogan XenForo Moderator Staff Member

    Why can't I post, view or download attachments in the customer forums?
    These forums are restricted to licensed customers only. Up to four forum user names can be associated with each customer account, enabling license owners to grant access for their site staff.

    I have a license yet I still can't post, view or download attachments in the customer forums.
    Ensure you have associated your forum user name with your customer account. If you used the same email address for both accounts, they will be synchronised automatically; it can take up to 10 minutes to process.


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