why cant i view video media on this site?

[Maxxamillion]

Can view any videos on this site i get shown this
http://prntscr.com/8fgq01

any reason why??

 

[Martok]

Here on XenForo?

If so, which videos have you tried? What device and browser are you using?

 

[Maxxamillion]

Here on XenForo?

If so, which videos have you tried? What device and browser are you using?

yes xenforo, using chrome and ive tried like 5 videos in the media gallery, even ones people commented on yesterday

 

[Martok]

Ah, I have found some uploaded videos that show this message.

https://xenforo.com/community/media/some-hs-football.1003/
https://xenforo.com/community/media/mvi_1220.1004/

Other uploaded videos are working though. @Chris D might know if it's a transcoding issue or something else.

 

[Chris D]

There was a problem transcoding those videos but it isn't completely clear why. I have the source videos so I have attempted to look into in more detail but there's no obvious cause yet.