Why banned users have no access to "Contact Us" form


Well-known member
I'm not saying that this is a bug :) I just want to understand the reason why it was so done?
With log out is clear, but with "Contact Us" form I do not see the logic.


Well-known member
Your probably better off setting up a custom page that loads a contact form that way XF permissions will not interfere for people trying to contact you, from my experience ive been trigger happy (like most webmasters) when it comes to banning members / ip's so usually i try to create my contact forms outside of the main platform permissions so that if a banned user has an excuase to contact me that they can indeed do so... XF conditionals should allow for to display certain pages to all usergroups even banned usergroups.

Good luck and hope that helps.



Well-known member
The "Contact Us" page is blocked when logged on as a banned user?

Does the "Contact Us" page accessible when you are not logged in?