XF 2.2 What could cause an attachment thumbnail to be broken?

[Sal Collaziano]

There was a change to an Apache setting on my server and I had to fix a few issues - but I'm stuck on this.

It's only an issue with attachments since the change. All old attachment thumbnails are displaying. And to note, even with the attachments that have broken image thumbnails, clicking through opens the full attachment.

Any ideas?

 

[mattrogowski]

Right click the thumbnail image (not the full attachment URL) and open it in a new tab. If it's a page not found page then it's not been generated (shouldn't be possible), if it's something like a 403 there may be a server misconfiguration.

 

[Sal Collaziano]

Right click the thumbnail image (not the full attachment URL) and open it in a new tab. If it's a page not found page then it's not been generated (shouldn't be possible), if it's something like a 403 there may be a server misconfiguration.

Thank you. When I right click on the thumbnail and copy the link, it takes me to the full image...

 

[mattrogowski]

When you right click there should be an option to open the image in a new tab, it's that URL you want not the actual attachment link. Even if it's broken there'll be an option to open the image URL:

 

[Sal Collaziano]

When you right click there should be an option to open the image in a new tab, it's that URL you want not the actual attachment link. Even if it's broken there'll be an option to open the image URL:

View attachment 290089

Okay, had to get Google Chrome for that... For the thumbnail image, it's showing 404 not found...

 

[Joshua]

I think I'm experiencing something similar but the image linked on my install is:

data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7

I've rebuilt thumbnail caches again and again. I'm using the R2 storage plugin, dunno if that matters.