I'll caveat this by saying that currently we basically use the warning system as a quick link to ban someone. I started looking into whether we could use it better and found it's actually pretty horrible as it is now and it's no wonder our moderators don't really use it.
I think the main issue is that while there are lots of options, they aren't any "templated" settings where you can set a load of the options and have all of those apply when you issue a certain warning.
Example
I set up a custom warning, say "Made off-topic post". I want this to just be a warning, to notify the user by PM with some default message and to post a warning notice on the post, but not to apply any points.
That's a fair common action that might get used thousands of times but every single time a moderator wants to do that they need to fill in the same information in the front end, they need to navigate through 3 different tab and type in whatever they need to each time.
My suggestion is that we get greater control in the ACP to set warning templates where these actions are all already set and tied to a custom warning and all the moderator needs to do is issue the custom warning.
p.s. Bonus points if we can set custom CSS for the warning notice on a per-warning type basis.
I think the main issue is that while there are lots of options, they aren't any "templated" settings where you can set a load of the options and have all of those apply when you issue a certain warning.
Example
I set up a custom warning, say "Made off-topic post". I want this to just be a warning, to notify the user by PM with some default message and to post a warning notice on the post, but not to apply any points.
That's a fair common action that might get used thousands of times but every single time a moderator wants to do that they need to fill in the same information in the front end, they need to navigate through 3 different tab and type in whatever they need to each time.
My suggestion is that we get greater control in the ACP to set warning templates where these actions are all already set and tied to a custom warning and all the moderator needs to do is issue the custom warning.
p.s. Bonus points if we can set custom CSS for the warning notice on a per-warning type basis.
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