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XF 1.4 Viewing all rejected sign ups?

Discussion in 'XenForo Questions and Support' started by Okenyon, Mar 7, 2016.

  1. Okenyon

    Okenyon Active Member

    Is there a way I can view all those sign ups that were rejected?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    If you are referring to accounts which require approval by an administrator, an admin log entry is generated, but the user name and email address are not stored.
  3. Okenyon

    Okenyon Active Member

    I'm more talking about those who get rejected at the sign up page.

    I have a lot of emails saying "we were rejected on sign up, why?"

    Trying to solve this.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    That could be due to the SFS option - Reject registrations when this many warning flags are detected.

    Also the DNSBL option - Block this registration.
  5. Okenyon

    Okenyon Active Member

    Right, but how can I see those who have been rejected or how many it does or can I not?
  6. Mike

    Mike XenForo Developer Staff Member

    Each action is stored in the Spam Trigger Log though because the users don't exist yet, they are not associated with a specific account.
  7. Okenyon

    Okenyon Active Member

    My spam log was blocking quite a lot of sign ups per day and a lot that looked "legit".

    I've edited the settings to the attached, seem ok guys?

    Screen Shot 2016-03-08 at 09.20.24.png
  8. Brogan

    Brogan XenForo Moderator Staff Member

    You have it set to reject and moderate on 2 flags.

    You may want to increase the reject value, but really it's a matter of tweaking the settings to suit your site/demographic.

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