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Video embedding not working...

Discussion in 'XenForo Questions and Support' started by SgtSpike, Mar 26, 2011.

  1. SgtSpike

    SgtSpike Member

    I set up a test xenForo forum with my newly purchased license, and video embedding worked just fine. But after a xenForo reinstall and import of my old forums, video embedding is not working. I make a post, embed the video, and the link is still there [media=youtube]5rJhgxyWVDo[/media], but nothing shows up in the actual post.

    What could be wrong? Any permissions I should check?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    I'm not clear on what you did.

    Why did you reinstall if you then imported the old database?

    All of the content is stored in the database so effectively all you have done is restore your old forum.

    Did you perhaps delete the youtube media entry?
    Is that why you reinstalled? To try and recover it?
  3. SgtSpike

    SgtSpike Member

    Sorry, I'll try to be more clear. And I remembered a bit of it wrong.

    I had a phpbb forum that I wanted to set up in xenForo.

    I tried one of those 3-day demos of xenForo on the xenForo website, and youtube embedding worked fine there.

    I installed xenForo on my webserver and did a test import of my phpBB forums to make sure it would work as I thought it should. I did not test the youtube embedding at this point.

    I deleted all the xenForo files and the MySQL database, and did a completely fresh reinstall of xenforo for the "official" import of the phpBB forums, after locking phpBB down so no one could make more posts in the meantime. We are now running on this import, and youtube embedding is NOT working.

    Where is this youtube media entry you spoke about? Maybe I am somehow missing it?
  4. Dean

    Dean Well-Known Member

    admin control panel -> BB Code Media Sites (left hand side)

    There should be at least the entries for vimeo & youtube.
  5. SgtSpike

    SgtSpike Member

    I have Facebook, Vimeo, and YouTube listed there. I have not ever touched any of those entries, and they all look correct.
  6. Brogan

    Brogan XenForo Moderator Staff Member

    Is it imported embedded videos which aren't working or new ones?

    If imported ones, are you sure the BB Code is exactly as it should be?
  7. SgtSpike

    SgtSpike Member

    Our phpBB install didn't have the ability to embed videos, so it is only new embeds that we are talking about here. But none of them work, at least for youtube. Haven't tried either of the other embeds, but maybe I'll give that a shot and see if it is all of them.

    This is the BB code that does not work on my forum (wrapped in plain tags): [media=youtube]5rJhgxyWVDo[/media]

    And here it is unwrapped (to prove it is correctly formatted, and working on yours):

    Here's my ACP panel for the related entries:
    BB Code Media Sites

    1. Delete...
      Visit Site

      Facebook http://www.facebook.com
    2. Delete...
      Visit Site

      Vimeo http://www.vimeo.com
    3. Delete...
      Visit Site

      YouTube http://www.youtube.com
    Showing 3 of 3 items
  8. Brogan

    Brogan XenForo Moderator Staff Member

    So all that's appearing in the post is the plain BB Code text?

    Does this happen with any other BB Codes; bold, underline, etc?

    What about the other video codes and also embedding images using the insert image button?
  9. SgtSpike

    SgtSpike Member

    Yes, that is all that is in the post. None of the three video embeds work. All other BB codes seem to work, though I admittedly haven't tried them all yet. Pictures work with the insert image button just fine.
  10. Brogan

    Brogan XenForo Moderator Staff Member

    Interesting, not seen this particular problem before.

    I think this will have to be one for Mike as it will need some debugging.

    Please open a ticket: http://xenforo.com/customers/support
  11. SgtSpike

    SgtSpike Member

    Will do, thanks.
  12. Acid

    Acid Active Member

    I have exactly the same problem. Any ideas?
  13. Mike

    Mike XenForo Developer Staff Member

    There wasn't any response to the ticket. The only thing I suggested was:
    If that doesn't work, can you submit a ticket with FTP details?
    Acid likes this.
  14. Acid

    Acid Active Member

    Hah! That seemed to do the trick! (y)

    Here's a confirmed solution: Just open your YouTube BB code and Save it.

    Thank you Mike.
    Mike likes this.
  15. SgtSpike

    SgtSpike Member

    Apparently, I don't know how to properly check support ticket. :) That fixed the issue for me as well, thank you!
    Acid likes this.

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