VelocityIO - Hosting Powered by Lite Speed Enterprise -35 Percent off for 3 Invoices-

[ŽivaAkcija]

i wrote scam hosting, not scam guy!

 

[MasonK]

i wrote scam hosting, not scam guy!

In this case it's more or less the same thing.

 

[The Grand Potentate]

i wrote scam hosting, not scam guy!

never had a single issue before tonight. sadly, this episode is completely erasing all the good will he's built up.

 

[ŽivaAkcija]

try on https://www.rpnation.com/

 

[The Grand Potentate]

try on https://www.rpnation.com/

he's not on currently. i've been stalking his status. have it open on a tab and just keep refreshing it to see if he'll pop up.

 

[marissa Desanta]

He was always very helpful to me if they are making changes perhaps a heads up would be awesome! This doesn't make me want to abandon velocity though..I've always been very satisfied with them.

*fingers crossed for good news soon*

 

[drastic]

No updates here.

Been quite some hours.

 

[The Grand Potentate]

nothing still. what the **** is going on?

 

[drastic]

Anyone have a phone number for them?

 

[Lisa]

First downtime I've ever had with them - really weird. It's not making me think about vacating them, though. I've seen bigger hosts than VelocityIO go down without telling their customers first for hours because of some unforeseen issue, and then there's the small hosts who are always crashing and giving a million and one excuses for it - so while this is frustrating, I'm going to wait until I speak to Max (I've already Skyped him, but it's around 4.30am where he is) before making any judgement calls on lack of communication, etc.

i wrote scam hosting, not scam guy!

Yes, you did, but throwing that out in the middle of this thread insinuates that VelocityIO is a scam hosting company - and they're not.

 

[viper357]

The hosting seems good but not having any support after hours is a bit disappointing, I'm in a different time zone and have lost about 6 hours of prime forum time.

 

[The Dark Wizard]

Hey All,

I apologize for the lack of communication, all of our servers colocated at quadranet miami are down for some reason and I've been trying to find out why. None of our managed VPS customers are effected because those are at linode.

I haven't been able to communicate or email with of our customers because everything is down.

I'm currently handling it all now.

 

[The Dark Wizard]

Once everything is resolved we will be passing out credits to everyone's accounts for the inconvenience. This is also not the first time we have major issues with Quadranet, so future servers will be sent somewhere else and old servers will be moved out over time as customers are upgraded to the new ones.

 

[The Dark Wizard]

Everything is now up. Again I apologize for the inconvenience and want to thank everyone for their patience. We will be looking for a new home for our servers in the future.

 

[Lisa]

Thanks, Max.

 

[viper357]

None of our managed VPS customers are effected

Where do we get details of your VPS services, there's no info on your website? Thanks.

 

[The Dark Wizard]

Where do we get details of your VPS services, there's no info on your website? Thanks.

Its currently an invite only service with a waitlist. Once the site's rework in the future, the information will be available. If you are interested, please send me a PM !

 

[TPerry]

This is also not the first time we have major issues with Quadranet, so future servers will be sent somewhere else and old servers will be moved out over time as customers are upgraded to the new ones.

General issues or specific to the Miami location? When I had my server at their Dallas location I never had any issues - of course, it was their server and I wasn't co-lo'ing anything.

 

[The Dark Wizard]

General issues or specific to the Miami location? When I had my server at their Dallas location I never had any issues - of course, it was their server and I wasn't co-lo'ing anything.

I haven't had a chance to test out their other locations, just talking about Miami here.

 

[The Grand Potentate]

Everything is now up. Again I apologize for the inconvenience and want to thank everyone for their patience. We will be looking for a new home for our servers in the future.

Is there some reason you couldn't have popped in and given us all a quick heads up so we didn't have to spend all night with our thumbs in our asses, wondering what the **** happened to you and your business?