XF 1.5 vBulletin Albums Import Hangup

FriscoCharlie

Active member
I have imported from a VB4 forum and am doing the albums now. It got up around 50% and now all I get is a white screen.

When I go back to the import page it says an import is already in progress, I select "continue" and get a white screen (nothing happening).

Help is appreciated.
 
Is there anything logged in the XF server error log?

White screens are usually indicative of PHP crashing so additionally consulting with your host to see if they can see anything in their logs about this might be useful.
 
Unless you can find out what is causing PHP to crash, we're a bit limited in what we can do.

In config.php add the following:
PHP:
ini_set('display_errors', true);

And also enable Debug mode:
PHP:
$config['debug'] = true;

Then try again to see if you get any errors.
 
Just to clarify (as I might not have been clear), when I click to continue the import, it goes right to the white screen with no other action taken. It doesn't run for a bit or anything.
 
That's probably less important than the config switches at this stage.

Making the changes I advise might bring the error straight to you rather than having to go hunting for it.
 
If you can submit a ticket from your customer area with details including your admin cp login and FTP access then we will have a closer look for you.
 
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