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XF 1.1 Users Unable to Login

Discussion in 'XenForo Questions and Support' started by tekgirl, Apr 29, 2013.

  1. tekgirl

    tekgirl Active Member

    I am having an ongoing issue with users being able to login using either IE or Safari...since it has also happened to me on my own forum, it is very frustrating.

    Does anyone know of any issues with either browser?

    Thanks
     
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    Do they receive an error?
     
  3. tekgirl

    tekgirl Active Member

    I don't get any errors - just cannot login...I am finding out if my users are getting errors.

    Seems they have no issues logging in from mobile devices...for me, I can no longer use any type of program like 1Password to login - that is Safari 6.0.4

    They are saying that it is almost like their IP addresses are blocked.

    Thanks
     
  4. tekgirl

    tekgirl Active Member

    OK, the issue they are having is they get "site not found" - and then when they check to see if the site is up, it is...I am having major issues with logging in with tapatalk...just seems like quite a few issues have come up in the past couple of weeks that I have never had beforfe.

    Thanks for any help.
     
  5. Jeremy

    Jeremy XenForo Moderator Staff Member

  6. tekgirl

    tekgirl Active Member

    I don't want to muck up the issue with tapatalk...I need to upgrade my tt app...

    It happens frequently to me, so yes, I can replicate it several times during the day.
     
  7. Jeremy

    Jeremy XenForo Moderator Staff Member

    If you login with Safari's Development Window up (right click -> inspect element -> click on the "timer" icon) and attempt a login. When you get a failed login, what is the Status Code for the request?
     
  8. tekgirl

    tekgirl Active Member

    IDK - haven't done that yet...I will ask one of my users to try it though...thanks...
     

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