XF 1.5 Users keep get logged out.

[Spleen]

Some users are reporting that they are being logged out spontaneously. One keeps getting logged out on his iPhone but remains logged in on a desktop, another reports being logged out every time he changes a page on his desktop and another one m,much the same sort of thing. Is there somewhere within XF that has a timeout or somesuch? Thanks.

 

[Paul B]

You have conflicting rules for https - remove the two lines near the bottom.

RewriteCond %{HTTPS} on
RewriteRule ^(.*)$ https://%{SERVER_NAME}%{REQUEST_URI} [R=301]

You also need to add the rule for the www issue.

 

[Spleen]

Ok, I've done the https thing. I don't really understand what I'm supposed to do with the www issue though, am I forcing to www? (I'm not even sure what that means).

 

[Paul B]

It's up to you.

Decide whether you want your site to be https://www.example.com or http://example.com.

 

[Spleen]

Does it matter do you think? If I go www where do I put the code?

 

[Paul B]

The FAQ linked to earlier explains how to do it.

 

[Spleen]

I know it says in .htaccess but I don't know where in the file.

 

[Paul B]

The FAQ explains what must be added (and where) to force HTTPS and www: https://xenforo.com/community/threads/frequently-asked-questions.5183/#post-180456

Any custom rewrite rules must come before the XenForo rewrite rules.

 

[Spleen]

Ok, I'm done. Thanks anyway.