XF 1.5 Users keep get logged out.

Spleen

Active member
Some users are reporting that they are being logged out spontaneously. One keeps getting logged out on his iPhone but remains logged in on a desktop, another reports being logged out every time he changes a page on his desktop and another one m,much the same sort of thing. Is there somewhere within XF that has a timeout or somesuch? Thanks.
 

Amaury

Well-known member
First thing to check is to make sure that they're not all either going to www or non-www. You can force redirects to one or the other.
 
Last edited:

Brogan

XenForo moderator
Staff member
Download it to your computer using your FTP program.
Open it in a text editor.
Edit it.
Upload it to the server using your FTP program (overwrite the existing file).

That is the not the .htaccess file though - it is the htacces.txt file.

The .htaccess file will be hidden, if it exists.
Otherwise just rename the htaccess.txt file to .htaccess.
 

Spleen

Active member
This is the .htaccess.txt file, is this what I need to save as .htaccess?

# Mod_security can interfere with uploading of content such as attachments. If you
# cannot attach files, remove the "#" from the lines below.
#<IfModule mod_security.c>
# SecFilterEngine Off
# SecFilterScanPOST Off
#</IfModule>

ErrorDocument 401 default
ErrorDocument 403 default
ErrorDocument 404 default
ErrorDocument 405 default
ErrorDocument 406 default
ErrorDocument 500 default
ErrorDocument 501 default
ErrorDocument 503 default

<IfModule mod_rewrite.c>
RewriteEngine On

# If you are having problems with the rewrite rules, remove the "#" from the
# line that begins "RewriteBase" below. You will also have to change the path
# of the rewrite to reflect the path to your XenForo installation.
#RewriteBase /xenforo

# This line may be needed to enable WebDAV editing with PHP as a CGI.
#RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^.*$ - [NC,L]
RewriteRule ^(data/|js/|styles/|install/|favicon\.ico|crossdomain\.xml|robots\.txt) - [NC,L]
RewriteRule ^.*$ index.php [NC,L]
</IfModule>
 

Spleen

Active member
I can't find the actual .htaccess file, I don't understand what 'Any custom rewrite rules must come before the XF rewrite rules' means and even if I do find the right file I have no idea exactly what to write in it.
 

Brogan

XenForo moderator
Staff member
You posted the default htaccess.txt file above.

Simply rename it to .htaccess and add the new rules.

I don't understand what 'Any custom rewrite rules must come before the XF rewrite rules' means
just after RewriteEngine On.


even if I do find the right file I have no idea exactly what to write in it.
You already posted the HTTPS code above.
RewriteCond %{HTTPS} off
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
 

Spleen

Active member
Ok, I did a search for the .htaccess file and found two. One file had 'order deny, allow Deny from all' and the other one had this:

ErrorDocument 401 default
ErrorDocument 403 default
ErrorDocument 404 default
ErrorDocument 500 default
<IfModule mod_rewrite.c>
RewriteEngine On
# If you are having problems with the rewrite rules, remove the "#" from the
# line that begins "RewriteBase" below. You will also have to change the path
# of the rewrite to reflect the path to your XenForo installation.
#RewriteBase /xenforo
# This line may be needed to enable WebDAV editing with PHP as a CGI.
#RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^.*$ - [NC,L]
RewriteRule ^(data/|js/|styles/|install/|favicon\.ico|crossdomain\.xml|robots\.txt) - [NC,L]
RewriteRule ^.*$ index.php [NC,L]
RewriteCond %{HTTPS} on
RewriteRule ^(.*)$ https://%{SERVER_NAME}%{REQUEST_URI} [R=301]
</IfModule>

I'm assuming that I still put the code in after RewriteEngine On so it looks this:

ErrorDocument 401 default
ErrorDocument 403 default
ErrorDocument 404 default
ErrorDocument 500 default
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
# If you are having problems with the rewrite rules, remove the "#" from the
# line that begins "RewriteBase" below. You will also have to change the path
# of the rewrite to reflect the path to your XenForo installation.
#RewriteBase /xenforo
# This line may be needed to enable WebDAV editing with PHP as a CGI.
#RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^.*$ - [NC,L]
RewriteRule ^(data/|js/|styles/|install/|favicon\.ico|crossdomain\.xml|robots\.txt) - [NC,L]
RewriteRule ^.*$ index.php [NC,L]
RewriteCond %{HTTPS} on
RewriteRule ^(.*)$ https://%{SERVER_NAME}%{REQUEST_URI} [R=301]
</IfModule>

Is that right?
 
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