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XF 1.5 User upgrades not allowing upgrades

Discussion in 'XenForo Questions and Support' started by Huskermax, Sep 3, 2016.

  1. Huskermax

    Huskermax Member

    when my users are close to an expired upgrade a lot of them want to renew, but as long as it is still active the renew button does not show up. Is their away to allow them to upgrade at any time?

    Also I converted over from VB, so my users are still getting renewel emails from VB which is fine that forces them to the Xenforo board. Does Xenforo send out renew emails or alerts of somekind?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    It's not possible to renew an upgrade until it expires.

    XF doesn't send out emails for upgrade renewals.

    An alert is sent when a user upgrade expires, but not before.
  3. Huskermax

    Huskermax Member

    That works for me. Can you change the alert text in phrases?

  4. Brogan

    Brogan XenForo Moderator Staff Member

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