User Promotions

Chris D

XenForo developer
Staff member
This is usually a configuration issue with the specific promotions.

Which promotions aren't working and what is the criteria you have set?

Are there any errors logged in the Server Error Log?

If you create a trophy where the only criteria is that the username is your own username, does that get awarded?
I have a promotion set to move users into the group "Adopters" when they hit 20 posts.
Content and Achievements: User has posted at least X messages:

No errors in the log.​
Yes it gets awarded (did a test)​

Chris D

XenForo developer
Staff member
I cannot see why it wouldn't work. In my test, that would definitely set someone's secondary user group to the promoted group. Especially if you run the Cron manually.