1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

User Promotions

Discussion in 'Troubleshooting and Problems' started by Robyn Unc Privette, Jan 2, 2013.

  1. Robyn Unc Privette

    Robyn Unc Privette Active Member

    User promotions are not updating even when I run it manually :(
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    This is usually a configuration issue with the specific promotions.

    Which promotions aren't working and what is the criteria you have set?

    Are there any errors logged in the Server Error Log?

    If you create a trophy where the only criteria is that the username is your own username, does that get awarded?
     
    Jake Bunce likes this.
  3. Robyn Unc Privette

    Robyn Unc Privette Active Member

    I have a promotion set to move users into the group "Adopters" when they hit 20 posts.
    Content and Achievements: User has posted at least X messages:

    No errors in the log. ​
    Yes it gets awarded (did a test)​
     
  4. Chris D

    Chris D XenForo Developer Staff Member

    I cannot see why it wouldn't work. In my test, that would definitely set someone's secondary user group to the promoted group. Especially if you run the Cron manually.
     
    Jake Bunce likes this.
  5. Robyn Unc Privette

    Robyn Unc Privette Active Member

    I have no idea why it isn't working either then. >.>
     
  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

  7. Robyn Unc Privette

    Robyn Unc Privette Active Member

    I do believe the second one worked :) Thank you!
     

Share This Page