XF 2.2 User Promotion after 2nd Donation

[Sad_Sheep]

Hi,

we have some Trouble with our Donation System, following Situation:

Our Members Donate once in a Year and get access to a Member Area for One Year. Following Problem just occurred:
-> Member X donated 10.03.2020 -> Promoted ... everything fine
-> Member X again donated 10.01.2021 -> Should be promoted until 10.01.2022

Now Membership of Donation 1 ends at 10.03.2021 and the Member is degraded though it should be valid because of Donation 2 till 10.01.22

Anybody ran into this Problem?

Regards

 

[Paul B]

XF does not permit a user upgrade to be purchased again if it's already active.

You used the word donation - are you using a third party system for this?

 

[Sad_Sheep]

Thanks for your reply @Brogan

Yes ... sorry forgot to mention we use DragonByte Donate ... but their Support stated that they are just using the XF Core Functions

XF does not permit a user upgrade to be purchased again if it's already active.

Then the behavior makes Sense

Regards