XF 1.2 User group promotion not working as expected

[Mr Lucky]

I must be doing something wrong.

I have set up a promotion which adds user to approved group.

I used these criteria:

• User is member of registered
• User has at least 1 post

I used a test registration and as expected first post needed moderating (as set up in permissions for the registered group).

I approved the post

Checked in the profile after that but member has not had Approved group added as secondary group.

Is this not woking or am I misunderstanding the system?

Thanks

 

[Andrej]

Promotions are run hourly by a cron, they are not instant.

You can run the cron by going to Tools -> Cron Entries -> User Group Promotions -> Controls -> Run.

 

[Jeremy]

Just a note, the cron for adding promotions runs every two hours and only verifies against those who we're active in the last two hours due to the check occurring on log in with 1.2.

 

[Mr Lucky]

Thanks guys, just checked and the test member has now had the group added.

 

[Thomas]

Just a note, the cron for adding promotions runs every two hours and only verifies against those who we're active in the last two hours due to the check occurring on log in with 1.2.

Hello Jeremy,
Isn't this run by the frequency which is defined in Tools -> Cron Entries -> User Group Promotions ?

I am trying to set up a promotion by which users can switch their editor themselves (http://xenforo.com/community/thread...ags-badly-when-using-opera.59832/#post-686920) but am not able to get it working somehow. The user group promotion is there and looks for the custom user field but my test user is not promoted to the new group, even when running the cron entry manually.

Thanks for any advice

 

[Jeremy]

Yes, its run based on a set cron time span, but the length of time the users check is 2 hours. Without seeing your criteria, it is fairly hard to determine if there is an issue.

 

[Thomas]

Yes, its run based on a set cron time span, but the length of time the users check is 2 hours.

What exactly does that mean?

 

[Jeremy]

If a user hasn't been active within 2 hours of the promotion running, it won't upgrade the user.

 

[Thomas]

Hello Jeremy,
I tried it with a Test-User (I used the user before and browsed a bit and sent a PM) and starting the cron manually, which bott did not bring the desired promotion, that's why I am asking.

I added a promotion - the idea is when the user chooses TinyMCE in his preferences he gets promoted to the tinymce-group (and gets the tiny-mce editor afterwards, which is defined inside the group permission) :



the second tab of the promotion is empty, the third page is empty except for this



does this look correct?

 

[Thomas]

Although the test-user gets promoted, he does not get the desired usergroup assigned

 

[Jeremy]

Have you inadvertently removed the user from the user group manually?

Have you tried with add-ons disabled?

 

[denisx04]

@Jeremy is there anyway that the 2 hour limit is removed? Because waiting 2 hours to get promoted kinda sucks

 

[Jeremy]

The cron job will run once an hour by default; it will only function / check recently active users.

 

[DFI]

I have made User Group Promotions based on number of messages. Whenever a member achieves a threshold of X number of posts, he gets promoted to a new User Group.

Now problem is that in this automatic promotion, members retain their previous promotion group too.

And i want that whenever a member get promoted to a higher User Group, he automatically gets removed from previous User Group. But this isn't working.

Can someone help how to achieve this. Presently i have to manually demote all such expired promotions.

 

[Martok]

I have made User Group Promotions based on number of messages. Whenever a member achieves a threshold of X number of posts, he gets promoted to a new User Group.

Now problem is that in this automatic promotion, members retain their previous promotion group too.

And i want that whenever a member get promoted to a higher User Group, he automatically gets removed from previous User Group. But this isn't working.

Can someone help how to achieve this. Presently i have to manually demote all such expired promotions.

You'll need to specify two criteria in your user group promotion for this to work as you want it to:

User has posted at least X messages
User has posted no more than X messages

So for example, if you want the user to get promoted to Group A when they have made 100 posts, then promoted to Group B at 200 posts and finally to Group C at 300 posts, you'd set this:

Promotion for Group A:
User has posted at least 100 messages
User has posted no more than 199 messages

Promotion for Group B:
User has posted at least 200 messages
User has posted no more than 299 messages

Promotion for Group C:
User has posted at least 300 messages


Out of interest, what do you achieve by promoting from one group to another and removing the earlier group?

 

[DFI]

Thanks for the quick reply.

It given members boost to achieve new Rank and they indulge in more discussion. Each promotion have addition permisssions too.

Aslo, just curious to know is there any there anyother way to achieve the same in a different way in Xenforo ?

 

[Martok]

Thanks for the quick reply.

It given members boost to achieve new Rank and they indulge in more discussion. Each promotion have addition permisssions too.

Aslo, just curious to know is there any there anyother way to achieve the same in a different way in Xenforo ?

If you are simply adding permissions then you could do this without removing from user groups when adding to others. XenForo permissions are supposed to be cumulative:

https://xenforo.com/community/resources/implementing-permissions-across-multiple-user-groups.358/

Basically you set your registered group as the primary for everyone and this should have the minimum permissions that all members should have. The other secondary usergroups then have the additional permissions. There shouldn't be any need to have the same permission set in more than one group - when a user is added to all of these groups, they will have all of the permissions. This is how I do it on my forum - members with increasing permissions are added to more user groups (they are never removed from any).

Regarding ranks, if you are using banners for these then simply set the styling priority for each group such that the highest group has the highest priority (e.g. 100), the lowest has the lowest priority (e.g. 10) and the rest in between. If you then switch off banner stacking in the ACP in User Options then only the rank of the highest group will be shown.

 

[DFI]

Thanks. Its helpful.

BTW how can i achieve this. Pls explain a little but more

If you then switch off banner stacking in the ACP in User Options then only the rank of the highest group will be shown.

 

[Sunka]

In ACP you set "weight" for every group.
So, when you switch off banner stacking (settings in option menu in ACP), and user is in multiple groups, only banner from highest group will be shown below his avatar

 

[Martok]

Thanks. Its helpful.

BTW how can i achieve this. Pls explain a little but more

When you edit each group ACP > Users > List User Groups (then click on a group name to edit it) you'll see a "Display Styling Priority". The higher the number, the higher the display priority when it comes to styling (e.g. with user group colours and banners).

If you edit these to suit your needs, then switch off banner stacking as per my last post, each user will then only display the banner from the group they are in with the highest styling priority.