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User count incorrect

Discussion in 'XenForo Questions and Support' started by DaveL, Nov 13, 2011.

  1. DaveL

    DaveL Well-Known Member

    Ive just been going through deleting members using Xenutilties, however when I refresh the User Cache, its not updating the correct amount.

    I had 12oo members and just deleted 15, however after the cache refresh its still showing at 1200.

    If I seach for the members username, its not showing so they have definatly been deleted.

    Any ideas at all?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Were these valid users?
    Or those awaiting email confirmation?

    If the latter then they don't appear in the total count.
    DaveL likes this.
  3. Bob

    Bob Well-Known Member

    I don't think banned users count either.
    DaveL likes this.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    That's correct, they don't.
    DaveL likes this.
  5. DaveL

    DaveL Well-Known Member

    They want banned users, however it seems to have updated now....must have been a slight delay :)
  6. Brogan

    Brogan XenForo Moderator Staff Member

    In that case, it was just the Rebuild Board Totals Counter cron which needed to run.

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