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Gallery Album Count Incorrect

Discussion in 'Media Gallery Support' started by dieselpowered, Jul 27, 2015.

  1. dieselpowered

    dieselpowered Member

    So on my test site I created a gallery album, however, Gallery Statistics still show the album count at zero.

    Any thoughts?

    Thanks in advance!
  2. Chris D

    Chris D XenForo Developer Staff Member

    Gallery statistics are rebuilt by a Cron entry and cached periodically.

    The Cron runs every 3o minutes.

    You can run it manually in the Admin CP:

    Admin CP > Tools > Cron Entries > Update XenForo Media Gallery Statistics: Controls > Run
  3. dieselpowered

    dieselpowered Member

    Well it has updated...thanks Chris for the response, you'll have to forgive my ignorance as this product is completely new to me.

    Thanks again!
    Chris D likes this.
  4. Steve8383

    Steve8383 New Member

    Having problems with this too. I have 7 albums but the stats still say zero. Have run the cron a few times, doesn't seem to change.

    I don't mind particularly myself, but some of my members are complaining about their stats being similarly wrong.

    Untitled-1.png Untitled-2.png
  5. Steve8383

    Steve8383 New Member

    Ignore my post above please. Updated correctly now.

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