XF 1.1 Upload error

[Dakis]

I can upload everything just fine, but another one of my admins gets this error when uploading an image as attachment in a thread or in the XF albums add-on:

The following error occured:

undefined (and then the filename)

Any ideas what this could be?

 

[Dodgeboard]

I can upload everything just fine, but another one of my admins gets this error when uploading an image as attachment in a thread or in the XF albums add-on:




Any ideas what this could be?

Him?

lol


Have you looked in the error log in the adminCP?

 

[Jake Bunce]

Well that error is very descriptive.

Anything more specific in the log?

Admin CP -> Tools -> Server Error Log

It could be a lack of write access in data and internal_data. If you have shell access then try running these commands to recursively set permissions in those directories:

chmod -R 777 data

chmod -R 777 internal_data

You might also try 755 permissions. Depending on how PHP is installed, 755 may still be writable. I have seen some server configurations throw errors with 777.

 

[Dakis]

Nothing in the server error log.

Two other users I've tried can also upload just fine, wtf.

 

[Dodgeboard]

Nothing in the server error log.

Two other users I've tried can also upload just fine, wtf.

Time to ask him more questions.

 

[Chris D]

Yeah sounds client side. Specifically when if happens check the browser F12 console for any errors logged there.

Also ask him to disable any browser extension. Especially Adblock.