upgrade stuck at step 6


New member
It is a new site so no traffic yet but I concerned that is not moving past this step. I even restarted the install to see if it would fix it and it did not.


Well-known member
If it's a brand new site your setting up from scratch. It might be worth removing all files and upload again. Sometimes odd things happen when uploading files and if your site is a new install I would trying doing it all again from fresh. See if you have the same issue?

In fact, if you use cPanel I would upload the ZIP and extract it on the server using File Manager in cPanel. Rather than FTP files to server individually. Your much more prone to having a bad file upload using FTP, uploading all files individually because there are like nearly 3000 files in XenForo that can cock up.


XenForo developer
Staff member
You should just be able to refresh at that step after a few minutes and move past it. If you absolutely can't get past it, submit a ticket with FTP and admin access details, and we'll look into it.