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Update stuck on Rebuilding Caches - everything broken now

Discussion in 'Troubleshooting and Problems' started by ibenick, Mar 26, 2013.

  1. ibenick

    ibenick Active Member

    Please help - I was just updating my Tapatalk plugin and it got hung up on Rebuilding Caches. Now my site is down and my ACP is all scrambled up. I tried deactivating Tapatalk and rebuilding the caches under Tools in my ACP and nothing.

    This is what my ACP looks like right now:
    Screen Shot 2013-03-26 at 10.27.41 AM.png

    Please help!?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Go to /install and click rebuild master data.
  3. ibenick

    ibenick Active Member

    Thank you so much, Brogan!

    That worked, but now somehow ALL of my TMS modifications are gone. I may have toggled it on/off when my ACP was scrambled, but that shouldn't kill all my modifications, right? Any idea what happened and how to fix that?
  4. Brogan

    Brogan XenForo Moderator Staff Member

    I don't use TMS so I can't help I'm afraid.
    You will need to ask in the add-on thread.
  5. ibenick

    ibenick Active Member

    Toggling it on and off again did the trick. Thank you very much for your help.
  6. ibenick

    ibenick Active Member

    Hmmm... more problems I didn't notice before. When looking at any thread, I get this at the top:

    Example can be seen here (or in any thread): http://backcountrypost.com/forum/th...rdons-panel-pictographs-in-grand-canyon.1990/

    Template Errors: thread_view
    1. Illegal string offset 'thumbnailUrl' in /home/me/public_html/forum/library/XenForo/Template/Abstract.php(265) : eval()'d code, line 2078:
      2077: <li id="' . (($__compilerVar74) ? ('AttachedFileTemplate') : ('attachment' . htmlspecialchars($__compilerVar75['attachment_id']))) . '"
      2078: class="AttachedFile ' . (($__compilerVar75['thumbnailUrl']) ? ('AttachedImage') : ('')) . ' secondaryContent">
    2. Illegal string offset 'thumbnailUrl' in /home/me/public_html/forum/library/XenForo/Template/Abstract.php(265) : eval()'d code, line 2082:
      2081: ';
      2082: if ($__compilerVar75['thumbnailUrl'])
      2083: {
    3. Illegal string offset 'filename' in /home/me/public_html/forum/library/XenForo/Template/Abstract.php(265) : eval()'d code, line 2097:
      2096: $__compilerVar76 .= '
      2097: <!--<img src="' . XenForo_Template_Helper_Core::styleProperty('imagePath') . '/xenforo/widgets/page.png" alt="' . htmlspecialchars($__compilerVar75['filename']) . '" />-->
      2098: <span class="genericAttachment"></span>
    4. Illegal string offset 'filename' in /home/me/public_html/forum/library/XenForo/Template/Abstract.php(265) : eval()'d code, line 2105:
      2104: <div class="AttachmentText">
      2105: <div class="Filename"><a href="' . XenForo_Template_Helper_Core::link('attachments', $__compilerVar75, array()) . '" target="_blank">' . htmlspecialchars($__compilerVar75['filename']) . '</a></div>
  7. Mike

    Mike XenForo Developer Staff Member

    I suspect you have out of date templates as this was fixed in 1.1.4.

    You really shouldn't have debug mode enabled on a production site...
  8. Brogan

    Brogan XenForo Moderator Staff Member

  9. ibenick

    ibenick Active Member

    Whoops. Forgot I enabled debug when trying to figure out what was going on before. Thank you.
  10. ibenick

    ibenick Active Member

    Most everything is fixed from this little fiasco but I'm still having some issues that just started after this happened.

    First, and most importantly, my Facebook integration is broken and I can't for the life of me fix it. I went in and handled all the migration issues and even updated the SDK stuff that Mike Edge posted a tutorial on. (http://xenforo.com/community/threads/facebook-sdk-updates-for-xenforo.44383/) Nothing seems to fix it in any browser.

    Second, I have a ton of gravatar issues in the error log.

    It seems like these two items might be related but I have no idea how to solve them. Been searching through other threads but none of the fixes I've found seem to apply. Any ideas? Did rebuilding the caches from the /install have something to do with this?

    Screen Shot 2013-03-26 at 8.16.48 PM.png
  11. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    What exactly is happening? Any specific errors? You should review these steps:


    That's a problem with the gravatar service. The service was probably down temporarily. Ignore it.
  12. ibenick

    ibenick Active Member

    For users, it keeps trying to log in via facebook. The little drop down overlay at the top shows 'logging in...' over and over, even after showing an error saying it can't connect to Facebook. In the ACP, when I test integration, it says:

    Your server could not connect to Facebook (https://graph.facebook.com). Try again later. If the issue persists, contact your host.

    In hopes to fix it, I upgraded to 1.1.4 just now but still no luck. I went through all the steps at http://xenforo.com/help/facebook/ again and they are all covered. Really confused...

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