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Unconfirmed Group?

Discussion in 'Troubleshooting and Problems' started by Infuscu, Apr 12, 2012.

  1. Infuscu

    Infuscu Member

    Hello,

    When does anyone go into the Unconfirmed group? When my users sign up they go straight from no group to the Registered group, even if they haven't confirmed via email. They are not able to post on the forum nor do anything else relevant but still it causes a bit of trouble for me.

    I would like them to go into the Unconfirmed group if they haven't followed the validating email upon registration - is this possible?

    If not, where in the database does it reflect that they haven't confirmed their email?

    Thank you.
     
  2. Pereira

    Pereira Well-Known Member

    Are you sure you enabled email confirmation?

    Home > Options > User Registration

    Check the box beside - "Enable Email Confirmation"
     
  3. Infuscu

    Infuscu Member

    It is already checked, I don't think users will receive an email if it isn't checked.
     
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    There is no separate group for pending registrations. Rather there is a user_state field that is part of their profile. The user_state is what defines pending registrations. And when a registration is pending they will have guest permissions (the Unregistered / Unconfirmed group) despite being in the Registered group.
     
    Infuscu likes this.
  5. Infuscu

    Infuscu Member

    Thank you for the response!
     

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