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XF 1.4 Unable to register new user

Discussion in 'Troubleshooting and Problems' started by Charles_cz, Jul 2, 2015.

  1. Charles_cz

    Charles_cz New Member

    Hello everyone,
    for some reason no new users are able to register. I have disabled all plugins in XenForo and in wordpress.
    Switched to default theme in WP and in XF.
    I am getting these errors:
    Please correct the following errors:
    1. Sorry, you must wait longer to create an account.
    2. Something went wrong. Please try again or contact the administrator.
    3. Please enter a name that is at least 3 characters long.
    4. Please enter a valid email.
    5. Please select a valid time zone.
    6. Please enter a valid password.
    1. ??
    2. ??
    3. Was longer than 3
    4. Email was valid
    5 ??
    6. ??

    Any idea what can be done to fix it? Please try to register at Evergreen Expert Forum

    Really frustrating.. :-( Thanks for your help.. Charles

    Attached Files:

  2. whynot

    whynot Well-Known Member

    Perhaps not 100% ?
    I can confirm that the errors are there.
  3. Charles_cz

    Charles_cz New Member

    Whynot, I have no active plug-in in WP as far as I can tell in plug-in section and no active add-ons in XF. I switched to default theme in XF and I switched to Twenty Fifteen theme in WP. So website is not really usable but I left it that way for troubleshooting purposes.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    This is typically due to an add-on or an outdated template/style.

    You will need to completely disable all add-ons and test in an unedited, default style, with no template modifications, custom javascript, etc.
  5. Charles_cz

    Charles_cz New Member

    Brogan, that is where I am... I did really no customization, all add-ons are disabled (I had really just 2) , default style and no custom java script..
    I guess I will have to start from fresh installation?
  6. Charles_cz

    Charles_cz New Member

    OK.. So I did fresh full install.
    I renamed old forum folder. Uploaded new full installation files. Went thru setup including wiping out my DB. Still the same issue.
    Any help? :-(
    Last edited: Jul 2, 2015
  7. borbole

    borbole Well-Known Member

    This is a weird issue. Registration should work fine on a clean installation. Try to open a ticket at your customer area so one of the staff here can investigate this further for you.
  8. Brogan

    Brogan XenForo Moderator Staff Member

    I have responded to your ticket.

    The problem is related to cookies and your server configuration, which you will need to contact your host about.
  9. Charles_cz

    Charles_cz New Member

    I just moved to different web hosting company and all is good now.. Thank you.
  10. robart

    robart Member

    Hi @Brogan , Any details about the cookies / server config? A very small segment of my users seem to be experiencing the "please enter a valid time zone" error.
  11. adaaaam

    adaaaam New Member

    Hey guys, I recently encountered the exact, same issue (only affected users who didn't use Social I think)

    ..I contacted my host and they advised me to turn off Varnish, which immediately resolved the issue!

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