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unable to Purchase License

Discussion in 'XenForo Pre-Sales Questions' started by Proxpert, Oct 2, 2012.

  1. Proxpert

    Proxpert New Member


    I am trying to purchase the license but unfortuantely its giving me error

    Return to merchant and try a different payment method
    We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).

    Is there some issues with your Paypal account ? or its only me ?

    Thank you
  2. CyclingTribe

    CyclingTribe Well-Known Member

    This has come up a few times before - please use the Contact Us form to ask the XF team for assistance in purchasing. (y)
  3. Andrej

    Andrej Well-Known Member

    Use the Contact Us form and there might be someone at the other end of line to help you. :)
  4. Proxpert

    Proxpert New Member

    Thanks alot , will do :). this is really cool forum software
    Insy likes this.
  5. CyclingTribe

    CyclingTribe Well-Known Member

    Yes. Yes it is.
  6. Arty

    Arty Well-Known Member

    You haven't seen code yet. That's the best part! (y)
  7. DFI

    DFI Active Member

    I was having the same issue when I was purchasing it. Contact Sales Team and they will sort it out (y)
    CyclingTribe likes this.
  8. BGL

    BGL Well-Known Member

    It's PayPal and XenForo...totally the stupidest thing ever when a struggling startup allows ANY roadblocks to purchase of their product.

    I had to sign up for a "full" PayPal account providing all kinds of dangerous financial information guaranteeing payment etc. before PayPal would let me use my "works for everything else" PayPal account to purchase XenForo. It took close to a week for the "application" to PayPal to process.

    XenForo should simply take credit cards like a real company not PayPal like a home office hobby shop.
  9. sydneyh

    sydneyh Member

    I had the same issues.
    Then i tried to purchase by going on my mobile to the official website.
    That worked :p so try to go to xenforo with your mobile.
    Insy likes this.

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