D d12j28 Member Jan 25, 2017 #1 I uploaded the 1.5.12 upgrade package but when I go to mysite/install/ I keep getting "the requested page could not be found". I've checked permissions and they are all good. Install folder is there but it's like it's not seeing it? Any suggestions?
I uploaded the 1.5.12 upgrade package but when I go to mysite/install/ I keep getting "the requested page could not be found". I've checked permissions and they are all good. Install folder is there but it's like it's not seeing it? Any suggestions?
Paul B XenForo moderator Staff member Jan 25, 2017 #2 Are you sure you uploaded it correctly? When I navigate to /install/index.php?upgrade/ there is a page not found error. Likewise for /install/install.css That suggests the entire /install directory is missing from the server. Upvote 0 Downvote
Are you sure you uploaded it correctly? When I navigate to /install/index.php?upgrade/ there is a page not found error. Likewise for /install/install.css That suggests the entire /install directory is missing from the server.
D d12j28 Member Jan 25, 2017 #3 The install folder is right after the images folder and before the internal_data folder. All the files are in there and permissions set at 755. Upvote 0 Downvote
The install folder is right after the images folder and before the internal_data folder. All the files are in there and permissions set at 755.
Paul B XenForo moderator Staff member Jan 25, 2017 #4 It could be due to server caching so try disabling or clearing it to allow the new files to be served. Upvote 0 Downvote
It could be due to server caching so try disabling or clearing it to allow the new files to be served.
D d12j28 Member Jan 25, 2017 #5 I contacted my host and they don't do any caching. They did restart the server but I'm still having the same problem. Upvote 0 Downvote
I contacted my host and they don't do any caching. They did restart the server but I'm still having the same problem.
Paul B XenForo moderator Staff member Jan 25, 2017 #6 This has been resolved via ticket. Friendly URLs were enabled but for some reason the .htaccess file was missing. Creating a new default .htaccess file allows the install URL to load. Upvote 0 Downvote
This has been resolved via ticket. Friendly URLs were enabled but for some reason the .htaccess file was missing. Creating a new default .htaccess file allows the install URL to load.
