D d12j28 Member Jan 25, 2017 #1 I uploaded the 1.5.12 upgrade package but when I go to mysite/install/ I keep getting "the requested page could not be found". I've checked permissions and they are all good. Install folder is there but it's like it's not seeing it? Any suggestions?
I uploaded the 1.5.12 upgrade package but when I go to mysite/install/ I keep getting "the requested page could not be found". I've checked permissions and they are all good. Install folder is there but it's like it's not seeing it? Any suggestions?
P Paul B XenForo moderator Staff member Jan 25, 2017 #2 Are you sure you uploaded it correctly? When I navigate to /install/index.php?upgrade/ there is a page not found error. Likewise for /install/install.css That suggests the entire /install directory is missing from the server. Upvote 0 Downvote
Are you sure you uploaded it correctly? When I navigate to /install/index.php?upgrade/ there is a page not found error. Likewise for /install/install.css That suggests the entire /install directory is missing from the server.
D d12j28 Member Jan 25, 2017 #3 The install folder is right after the images folder and before the internal_data folder. All the files are in there and permissions set at 755. Upvote 0 Downvote
The install folder is right after the images folder and before the internal_data folder. All the files are in there and permissions set at 755.
P Paul B XenForo moderator Staff member Jan 25, 2017 #4 It could be due to server caching so try disabling or clearing it to allow the new files to be served. Upvote 0 Downvote
It could be due to server caching so try disabling or clearing it to allow the new files to be served.
D d12j28 Member Jan 25, 2017 #5 I contacted my host and they don't do any caching. They did restart the server but I'm still having the same problem. Upvote 0 Downvote
I contacted my host and they don't do any caching. They did restart the server but I'm still having the same problem.
P Paul B XenForo moderator Staff member Jan 25, 2017 #6 This has been resolved via ticket. Friendly URLs were enabled but for some reason the .htaccess file was missing. Creating a new default .htaccess file allows the install URL to load. Upvote 0 Downvote
This has been resolved via ticket. Friendly URLs were enabled but for some reason the .htaccess file was missing. Creating a new default .htaccess file allows the install URL to load.
