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Trying to install, page says FORBIDDEN

Discussion in 'Installation, Upgrade, and Import Support' started by TNCclubman, Nov 21, 2010.

  1. TNCclubman

    TNCclubman Well-Known Member

    I uploaded everything and the install page and the main page say FORBIDDEN.
     
  2. Blandt

    Blandt Well-Known Member

    you need to check your folder (public root ) permission :)
     
  3. TNCclubman

    TNCclubman Well-Known Member

    its 755.
     
  4. Blandt

    Blandt Well-Known Member

    What server are you running ? and which group is it running under? (or role in some cases :D)
     
  5. Floris

    Floris Guest

    More info is needed to debug this.
    But forbidden = permission issue.

    Run the xenforo test php file to see if your site is ready to run xenforo.

    Check with the host if your public html directory is set correctly.
     
  6. Elizabeth

    Elizabeth Well-Known Member

    Make sure you uploaded in the correct format and that all the files are there. What ftp are you using?
     
  7. TNCclubman

    TNCclubman Well-Known Member

    PHP Version 5.1.6

    MySQL 5.0.77

    Apache/2.2.3 (CentOS)

    I uploaded the files with cuteftp. the permissions are 755 for folders, 644 for files.

    Does it matter that Im uploading it to another domain (to install it) and not the domain i have set in my profile here under my license? (that isnt set up yet with my host)
     
  8. Brogan

    Brogan XenForo Moderator Staff Member

  9. TNCclubman

    TNCclubman Well-Known Member

    actually i did after posting that, i already emailed my host and asked them to upgrade some stuff on it. Hopefully they do it since its a managed hosting dedicated server account. thanks guys!
     
  10. TNCclubman

    TNCclubman Well-Known Member

    is the mysql server good?
     
  11. Blandt

    Blandt Well-Known Member

    Make sure you are running the latest built .. email your host to confirm
     
  12. Elizabeth

    Elizabeth Well-Known Member

    When you are loading it with cuteftp are you loading it as Binary or Ascii? And according to the instructions, these files are to be cmod 777 not 755.
    I stopped using cuteftp long ago cause it was forever giving me errors and loading only partial files. Filezilla and WinSCP are better solutions and they are both free, Cyberduck if you are on a Mac.
     
  13. Brogan

    Brogan XenForo Moderator Staff Member

    Yes, the MySQL version looks OK.

    Even so, I wouldn't expect the PHP version is the cause of the forbidden status.

    As Blandt said originally, it's most likely to do with permissions, or lack of them.
     
  14. Elizabeth

    Elizabeth Well-Known Member

    Make sure you are running mysqli as well.
     
  15. Blandt

    Blandt Well-Known Member

    I stopped using cuteftp because it aint cute :D

    WinSCP does a fine job of everything :) You just need to make sure you are running passive mode

    The latest MySQL release 5.5 rc (few weeks ago) offers lots of good fixes and speed enhancement to the Innodb engine .. worth the upgrade if you can do it
     
  16. TNCclubman

    TNCclubman Well-Known Member

    ive never had to change permissions to access stuff on upload. It always works with the default. Maybe it says forbidden if your server cant run it?
     
  17. Brogan

    Brogan XenForo Moderator Staff Member

    No, a forbidden status wouldn't be the result if the php version was too low.
     
  18. Elizabeth

    Elizabeth Well-Known Member

    You have to change the cmod on your data and internal data folders, they aren't set at 777 by default.

    Who is your server?
     
  19. TNCclubman

    TNCclubman Well-Known Member

    ive chmodded those folders as well 777. ive attached winscp (which I downloaded and used that to upload the files again, still says forbidden)
     

    Attached Files:

  20. Blandt

    Blandt Well-Known Member

    Most likely your domain is pointing to the wrong folder :)
    go back to cpanel and verify that your domain root folder is actually what you think it is :)
     
    Floris likes this.

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