XF 2.1 "This message is awaiting moderator approval, and is invisible to normal visitors"

JackieChun

Well-known member
I have a post flagged with this message in an existing thread and understand possible reasons it got flagged: new user, long post, multiple links included, etc. That's fine. BUT, this message has multiple likes from other users!

How can a message be awaiting moderator approval after having been visible for a while and received likes from regular (non-moderator) users?
 

arn

Well-known member
If you have some sort of approval spam filter for certain keywords, they may have posted. Gotten reactions. Then edited and saved with the offending keyword which then triggers the approval.

check the edit history.
 

djbaxter

Well-known member
AdminCP >> Groups & permissions >> User group permissions >> Forum moderator permissions

Check that those are all set to No for groups like Registered and Unregistered, especially View unapproved threads/posts. It may have been inadvertently set to Yes.
 

JackieChun

Well-known member
@djbaxter The admin has not touched those settings. The post was visible to all and then became moderated. I think @arn's theory is correct. The newbie user posted successfully originally but then edited his post, and it became moderated.
 
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