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XF 1.5 There was a problem uploading your file

Discussion in 'Troubleshooting and Problems' started by madness85, Jan 17, 2016.

  1. madness85

    madness85 Active Member

    Ive had this error reported to me a few times by different users but never been able to sort it. It happens when adding attachments, this user has reported it happens with firefox but not with chrome using the same file. he has also reported that if he disables flash in firefox he can successfully upload the file.

    I have tried Flash Uploader disabled/enabled it doesn't make a difference still get error.

    he is using firefox 43.0.4 the same as me but im having no problems.
     
  2. madness85

    madness85 Active Member

    I have also tested uploading his file myself and it works.

    /internal_data
    /data
    /attachments

    are all 777 permission

    In plesk i have ModSecurity off

    Here you can configure the web application firewall (ModSecurity).

    Web application firewall mode
    Off
    Incoming HTTP requests and related responses are not checked.
     
  3. Mike

    Mike XenForo Developer Staff Member

    If this issue is sporadic, it's unlikely to be a server issue. It sounds like it's more on the client side. We have seen some examples with the Flash uploader being a little less resilient to network hiccups than a standard browser connection, but unfortunately we have no ability to control or influence that. That fits with it working when he doesn't use the Flash uploader, for example.
     
    madness85 likes this.

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