Not a bug Template error - xfmg_media_view is unknown

[napy8gen]

Affected version

2.01

Hello Guys. It looks like a media gallery error. A customer who used my xf2 themes forward this one to me. I forward into this forum because I do not see any templates name that I have edited in this error. Please advise.

ErrorException: Template error: Template public:xfmg_media_view is unknown src/XF/Template/Templater.php:564

Generated by: eivind 29 December 2017 at 03:19

Stack trace

#0 [internal function]: XF\Template\Templater->handleTemplateError(512, 'Template public...', '/home/eivihcjh/...', 564, Array)

#1 src/XF/Template/Templater.php(564): trigger_error('Template public...', 512)

#2 src/XF/Template/Templater.php(519): XF\Template\Templater->getTemplateData('public', 'xfmg_media_view')

#3 src/XF/Template/Templater.php(1229): XF\Template\Templater->getTemplateCode('public', 'xfmg_media_view')

#4 src/XF/Template/Template.php(24): XF\Template\Templater->renderTemplate('public:xfmg_med...', Array)

#5 src/XF/Mvc/Renderer/Html.php(48): XF\Template\Template->render()

#6 src/XF/Mvc/Dispatcher.php(332): XF\Mvc\Renderer\Html->renderView('XFMG:Media\\View', 'public:xfmg_med...', Array)

#7 src/XF/Mvc/Dispatcher.php(303): XF\Mvc\Dispatcher->renderView(Object(XF\Mvc\Renderer\Html), Object(XF\Mvc\Reply\View))

#8 src/XF/Mvc/Dispatcher.php(44): XF\Mvc\Dispatcher->render(Object(XF\Mvc\Reply\View), 'html')

#9 src/XF/App.php(1880): XF\Mvc\Dispatcher->run()

#10 src/XF.php(328): XF\App->run()

#11 index.php(13): XF::runApp('XF\\Pub\\App')

#12 {main}

Request state

array(4) {

  ["url"] => string(37) "/index.php?media/5a10c1316f263-jpg.6/"

  ["referrer"] => string(50) "https://eivinds.website/index.php?media/14-jpg.13/"

  ["_GET"] => array(1) {

    ["media/5a10c1316f263-jpg_6/"] => string(0) ""

  }

  ["_POST"] => array(0) {

  }

}

 

[Mike]

As it stands, we'd really need them to contact us so we could do troubleshooting with them. This is likely more of a troubleshooting issue.

 

[napy8gen]

Ok Thank you Mike I will ask him to submit a ticket