Tapatalk Forum App for xenForo - iOS / Android / Windows Phone Mobile App [Deleted]

Does anyone knows how to avoid tapatalk users showing online 24/7 on our forums? It looks like it's a "feature" by Tapatalk but I find it really dumb. If a user is not actually using the forum through our website or the tapatalk app, they shouldn't appear as logged in.
 
Does anyone knows how to avoid tapatalk users showing online 24/7 on our forums? It looks like it's a "feature" by Tapatalk but I find it really dumb. If a user is not actually using the forum through our website or the tapatalk app, they shouldn't appear as logged in.
I run tapatalk on all 3 of my forums, and have the application installed on my iPad, my iPhone, my S3 and my RAZR MAXX HD. None of them show me logged in 24/7 on any of the three forums. Is it particular users? What phone/tablet are they using and have they updated their reader up to the latest version? Are you using the latest version of the add-on on your site?
 
Does anyone knows how to avoid tapatalk users showing online 24/7 on our forums? It looks like it's a "feature" by Tapatalk but I find it really dumb. If a user is not actually using the forum through our website or the tapatalk app, they shouldn't appear as logged in.

If the application is still running in the background on the device, it will show them as being logged into the forum. I would expect that type of behavior as they ARE logged in since the app is running.
 
Does anyone knows how to avoid tapatalk users showing online 24/7 on our forums? It looks like it's a "feature" by Tapatalk but I find it really dumb. If a user is not actually using the forum through our website or the tapatalk app, they shouldn't appear as logged in.
If the application is still running in the background on the device, it will show them as being logged into the forum. I would expect that type of behavior as they ARE logged in since the app is running.
I have this happen on my vBulletin forum with Tapatalk.
 
I have it working with no problems on multiple sites. The fix for me (in addition to the edits posted above), was to delete the app and folders -- and then re-install.
 
If the application is still running in the background on the device, it will show them as being logged into the forum. I would expect that type of behavior as they ARE logged in since the app is running.

I don't expect to be online at all times specially when using a smartphone app. I am not online when I'm sleeping, though the forums says a lot of users are online 24/7. They are connected to the forums monitoring different notifications but they are not online.
 
They are connected to the forums monitoring different notifications but they are not online.

Ummm. If they're connected to the forums, even for monitoring notifications, they're online. What's so difficult to understand about that?
 
I don't expect to be online at all times specially when using a smartphone app. I am not online when I'm sleeping, though the forums says a lot of users are online 24/7. They are connected to the forums monitoring different notifications but they are not online.
If you are receiving push notifications from your forum to your phone then the most basic way to achieve that is to be logged in through TT.. So yes it is most definitely a feature called "Push Notifications" How else would you receive notifications without TT keeping you logged in to the forums you frequent?
 
If you are receiving push notifications from your forum to your phone then the most basic way to achieve that is to be logged in through TT.. So yes it is most definitely a feature called "Push Notifications" How else would you receive notifications without TT keeping you logged in to the forums you frequent?
On Android devices, via GCM. No need to keep the client software connected anywhere.

http://developer.android.com/google/gcm/index.html

The Tapatalk add-on would hook the routines it provides notification for and send the information to their servers; their servers then use GCM to connect to the registered clients.

That's all good in theory. In practice, we have had our share of headaches with Tapatalk. Their servers didn't respond sometimes or were severely slowing things down, since the notification to their servers happened (still happens?) synchronously when users made new posts for example. The result was users experiencing severe slow downs on our websites, time-outs, or double-posts. As a result, we've disabled Tapatalk notification completely.
 
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Ummm. If they're connected to the forums, even for monitoring notifications, they're online. What's so difficult to understand about that?
If you are receiving push notifications from your forum to your phone then the most basic way to achieve that is to be logged in through TT.. So yes it is most definitely a feature called "Push Notifications" How else would you receive notifications without TT keeping you logged in to the forums you frequent?

I know this is a technical requirement to allow push notifications for tapatalk and it requires the users to appear as online on the forums but it doesn't mean that it is the desired behavior. At least that is how I see it. Thanks for your kind responses anyway.

On Android devices, via GCM. No need to keep the client software connected anywhere.

http://developer.android.com/google/gcm/index.html

The Tapatalk add-on would hook the routines it provides notification for and send the information to their servers; their servers then use GCM to connect to the registered clients.

That's all good in theory. In practice, we have had our share of headaches with Tapatalk. Their servers didn't respond sometimes or were severely slowing things down, since the notification to their servers happened (still happens?) synchronously when users made new posts for example. The result was users experiencing severe slow downs on our websites, time-outs, or double-posts. As a result, we've disabled Tapatalk notification completely.

Do you know if turning off push notification will make users using tapatalk go offline while they don't use the app?
 
I am having 10 second lag whenever I post anything, even outside of tapatalk.

It looks like it is caused by tapatalk trying to contact a remote server.

Code:
script_filename = /var/www/skial.com/index.php
[0x0000000001689758] fsockopen() /var/www/skial.com/library/Tapatalk/Push/Push.php:129
[0x0000000001688e60] getPushContentFromRemoteServer() /var/www/skial.com/library/Tapatalk/Push/Push.php:303
[0x0000000001688560] do_push_request() /var/www/skial.com/library/Tapatalk/Push/Push.php:44
[0x0000000001687e28] tapatalk_push_reply() /var/www/skial.com/library/Tapatalk/Push/Alert.php:36
[0x0000000001687ce8] Tapatalk_hook() /var/www/skial.com/library/Tapatalk/Push/Alert.php:9
[0x0000000001687788] _save() /var/www/skial.com/library/XenForo/DataWriter.php:1381
[0x0000000001687370] save() /var/www/skial.com/library/XenForo/Model/Alert.php:447
[0x00000000016871b0] alertUser() /var/www/skial.com/library/XenForo/Model/Alert.php:416
[0x0000000001685480] alert() /var/www/skial.com/library/XenForo/Model/ThreadWatch.php:258
[0x0000000001684f40] sendNotificationToWatchUsersOnReply() /var/www/skial.com/library/ForumWatch/Extend/Model/ThreadWatch.php:14
[0x0000000001684aa8] sendNotificationToWatchUsersOnReply() /var/www/skial.com/library/XenForo/DataWriter/DiscussionMessage/Post.php:108
[0x0000000001684548] _postSaveAfterTransaction() /var/www/skial.com/library/XenForo/DataWriter.php:1399
[0x0000000001681ce8] save() /var/www/skial.com/library/XenForo/ControllerPublic/Thread.php:504
[0x0000000001681518] actionAddReply() /var/www/skial.com/library/VfcodersHH/ControllerPublic/Thread.php:35
[0x0000000001681170] actionAddReply() /var/www/skial.com/library/AntiSPAM/ControllerPublic/Thread.php:16
[0x0000000001680500] actionAddReply() /var/www/skial.com/library/XenForo/FrontController.php:310
[0x000000000167f370] dispatch() /var/www/skial.com/library/XenForo/FrontController.php:132
[0x000000000167ef48] run() /var/www/skial.com/index.php:13
 
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