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Store isues

Discussion in 'XenForo Pre-Sales Questions' started by hescominsoon, Oct 7, 2010.

  1. hescominsoon

    hescominsoon Active Member

    It appears you folks are using paypal e-check. However there is no mention in the store of hte purchase even in a pending state. Any plans to rectify this?
     
  2. Blandt

    Blandt Well-Known Member

    Call Paypal and see if the transaction is even processed !

    They have done this to me before. (elsewhere not here)
     
  3. hescominsoon

    hescominsoon Active Member

    paypal said it's been cleared. It would be nice if xenforo would say something like your order is being processed or something instead of just showing the ability to buy another license. It gives the impression you never bought anything and therefore can lead to unintentional sales.
     
  4. Blandt

    Blandt Well-Known Member

    It's probably a glitch.
    I think you need to use that contact us link on the right-bottom corner, and tell them what's up with your paypal purchase code and stuff.

    I know you are probably anxious to play :D :D
     
  5. Elizabeth

    Elizabeth Well-Known Member

    Paypal echeck according to paypal. Seems it wasn't XenForo's choice.
    I have had them on my store take up to a week, depending on where they are coming from and nothing I could do but wait. Paypal is the one to let the receiver know when the check is cleared to their account.
     
  6. hescominsoon

    hescominsoon Active Member

    well got the e-mail the check cleared now nothing in the store..:(
     
  7. Elizabeth

    Elizabeth Well-Known Member

    No, the XenForo owners have to get their paypal notice saying the check has cleared as well.
     
  8. hescominsoon

    hescominsoon Active Member

    yeah this really should be automated in terms of the statuses and whatnot.
     
  9. Elizabeth

    Elizabeth Well-Known Member

    It is...from Paypal's point of view. They control the entire process of turning an echeck into your payment.
     
  10. hescominsoon

    hescominsoon Active Member

    i don't care about PP POV i am concerned with the store.
     
  11. crossovernetwork

    crossovernetwork Active Member

    If it went as an eCheck then that's usually because you don't have a debit card associated with the paypal account. if you just have a bank account linked then it will go as an eCheck.
    A credit card would normally go instantly, as would a debit card.
     

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