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XF 1.4 Spam cleaning ... issue

Discussion in 'Troubleshooting and Problems' started by MattH, Aug 28, 2015.

  1. MattH

    MattH Active Member

    Noticed that when the 'check IP against other users' box is selected when removing a spam post/member it seems to stop the process of deleting the spam.

    I get a message saying 'no other users' or whatnot, but then the rest of the task (delete all messages, delete account) freezes.

    Is this normal, or do I need to adjust a setting?
  2. Mike

    Mike XenForo Developer Staff Member

    The actions would have been taken before you saw that output, so there shouldn't be any reason for that to happen. Are you positive nothing else is happening? The only way I could see that happening is if something on the server is incorrectly manipulating the input if this option happens to be checked.
  3. MattH

    MattH Active Member

    I'll check again when it next happens... perhaps the spam message is being deleted, but it seems not..

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