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XF 1.1 Spam cleaner: The existing data required by the data writer could not be found.

Discussion in 'Troubleshooting and Problems' started by Puntocom, Jun 4, 2013.

  1. Puntocom

    Puntocom Well-Known Member

    I'm trying to delete all the messages from an user and I get this error from Spam cleaner. Any idea?
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    That's an internal error. It means the system is trying to handle a record that doesn't exist.

    Try disabling addons to see if that fixes it. If not then I should probably take a look for myself. I will need FTP and admin access to debug, and instructions to reproduce the error.
  3. Puntocom

    Puntocom Well-Known Member

    It happens with all addons disabled. When looking for the user in the member list search, it doesn't appear.

    I have to enable an FTP server. Will post again when ready.

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