The problem I'm having is that I am getting spammers in forum. They make a spam post, then I run spam cleaner and it deletes everything. But, I didn't realize it doesn't delete their profile and keeps their user status to "Valid" and "registered. In turn, I have a weekly automated newsletter that goes out every week (to valid registered users) and this causes a bunch of hard bounces. I have the bounce handler running, but it doesn't seem to be doing what I thought it was supposed to do. That is to make the user status "invalid" when an email bounces. I do see email bounces in my email bounce log, so I know I have it setup right.