Hi all,
I'm working with a website that I inherited with no prior knowledge of website development. I'm doing my best to learn. I appreciate your patience.
In the past, I've downloaded the .zip file of an add-on update, extracted it, and dragged the contents of the Upload folder onto public_html using a FTP program:
![1636484349380.webp 1636484349380.webp](https://xenforo.com/community/data/attachments/259/259314-9b4617af562280ffb99901b6c9a9c47a.jpg?hash=m0YXr1YigP)
In this case, it is an update to this add-on:
www.addonflare.com
My site is currently down with the notice "The site is currently being upgraded. Please check back later."
When I go to /install, I see this:
![1636484440007.webp 1636484440007.webp](https://xenforo.com/community/data/attachments/259/259315-ccc01870f62f55482722f69b537956b7.jpg?hash=zMAYcPYvVU)
I have re-downloaded, re-extracted, and attemped to re-upgrade the add-on, but all problems still remain and the site is inaccessible.
Can anyone help?
I'm working with a website that I inherited with no prior knowledge of website development. I'm doing my best to learn. I appreciate your patience.
In the past, I've downloaded the .zip file of an add-on update, extracted it, and dragged the contents of the Upload folder onto public_html using a FTP program:
![1636484349380.webp 1636484349380.webp](https://xenforo.com/community/data/attachments/259/259314-9b4617af562280ffb99901b6c9a9c47a.jpg?hash=m0YXr1YigP)
In this case, it is an update to this add-on:
![www.addonflare.com](/community/proxy.php?image=https%3A%2F%2Fwww.addonflare.com%2Fstyles%2Flogo-small-bg.png&hash=eacf1f58b97e99eb45fa054b59c15d6f&return_error=1)
XF2 Awards System | XenForo 2 Addon
XenForo 2 addon that allows users to receive/request/recommend awards. Increase user activity. Link to XF2's trophy system.
![www.addonflare.com](/community/proxy.php?image=https%3A%2F%2Fwww.addonflare.com%2Fstyles%2Ffavicon-32x32.png&hash=a6342b9539203999923263772348b61d&return_error=1)
My site is currently down with the notice "The site is currently being upgraded. Please check back later."
When I go to /install, I see this:
![1636484440007.webp 1636484440007.webp](https://xenforo.com/community/data/attachments/259/259315-ccc01870f62f55482722f69b537956b7.jpg?hash=zMAYcPYvVU)
I have re-downloaded, re-extracted, and attemped to re-upgrade the add-on, but all problems still remain and the site is inaccessible.
Can anyone help?