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XF 1.2 SOLVED - 404 on user profiles

Discussion in 'Troubleshooting and Problems' started by onlineuk, Sep 17, 2013.

  1. onlineuk

    onlineuk New Member

    Hi all,

    I am currently having a problem with my install where I am getting a 404 error every time I trry to view a user profiles. This error occurs in the pop up/modal window as well as the actual profile page.

    It is a new install and has been taken back to the basics (no add ons or themes).

    Has anyone experienced this yet? More details can be provided if required.
  2. Chris D

    Chris D XenForo Developer Staff Member

    What is your forum's URL? And when you go to a user's profile, what does the URL read like in the address bar?

    How do you know for sure that it is a 404 error? What's the actual wording of the error?

    When you get the error via clicking on a user's member card, is anything additional logged in the Javascript console? F12 > Console.

    Have you enabled full friendly URLs? Do you have any .htaccess files? Have you customised these? Do you have any redirection scripts from your old forum software to the new?
  3. onlineuk

    onlineuk New Member

    Hi Chris, thanks for the speedy reply.

    The url is www.carconvo.com

    1. The url reads as http://www.carconvo.com/members/andy.1/ but displays an actual 404 message - 'HTTP/1.1 404 Not Found'
    2. Console log includes:

    OverlayLoader for members/andy.1/?card=1 xenforo.js?_v=ddf0db58:263
    1. GET http://www.carconvo.com/members/andy.1/?card=1&&_xfRequestUri=%2F&_xfNoRedi…1379406208%2Cb83a698c0c0d96eb60f43fe51f11ccaab605d294&_xfResponseType=json 404 (Not Found)
    3. Full friendly URLs were enabled however have been disabled to test, I would like to implement them again though.
    4. I had previously installed amember and everything seemed ok, however I disabled it until I am able to integrate the forms correctly with Xenforo.
  4. Mike

    Mike XenForo Developer Staff Member


    It looks like you've installed aMember in the members directory, which interferes with the XenForo URLs. I recommend you move aMember.
    Chris D likes this.
  5. onlineuk

    onlineuk New Member

    Let me give it a go, if that's the case it's an amateur mistake on my part that's for sure!
  6. Chris D

    Chris D XenForo Developer Staff Member

    That'll do it.

    That's why the site works with friendly URLs disabled.
  7. onlineuk

    onlineuk New Member

    That was it! Thank you both for the rapid responses.

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