1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.1 Site Down

Discussion in 'Troubleshooting and Problems' started by tekgirl, Dec 11, 2013.

  1. tekgirl

    tekgirl Active Member

    My site has been down for two days...is there any help I can get to get it back up and running from Xenforo, since the host is not responding?

    URL: http://goo.gl/JU0jUu

    Thanks
     
  2. xf_phantom

    xf_phantom Well-Known Member

    Are you able to enter the acp? (to see if anything is in your error log)

    If not, turn on the debugmode (this should show a better error message)
     
  3. tekgirl

    tekgirl Active Member

    Yes, I have access to error logs...
     
  4. Jeremy

    Jeremy XenForo Moderator Staff Member

    If you are able to access the error logs, do you see anything of use?
     
  5. tekgirl

    tekgirl Active Member

    Yes...

    mod_fcgid: stderr: PHP Notice: Memcache::get(): Server 127.0.0.1 (tcp 11211) failed with: Connection refused (111) library/Zend/Cache/Backend/Memcached.php on line 180
     
  6. Jeremy

    Jeremy XenForo Moderator Staff Member

    Disable memcache in your config.php file and your site should return.
     
  7. tekgirl

    tekgirl Active Member

    OK, thanks Jeremy - will do...
     
  8. MattW

    MattW Well-Known Member

    Memcached will have crashed on the server. Edit your config.php file and remove the backend config settings.
     
  9. tekgirl

    tekgirl Active Member

    I'm assuming it is this file? /public_html/library/config.php
     
  10. MattW

    MattW Well-Known Member

    Yes
     
  11. tekgirl

    tekgirl Active Member

    OK - that worked...thank you all so much!!!!
     

Share This Page