XF 1.1 Site Down

[tekgirl]

My site has been down for two days...is there any help I can get to get it back up and running from Xenforo, since the host is not responding?

URL: http://goo.gl/JU0jUu

Thanks

 

[xf_phantom]

Are you able to enter the acp? (to see if anything is in your error log)

If not, turn on the debugmode (this should show a better error message)

How do I enable debug mode?
Edit the /library/config.php file to add the following line: $config['debug'] = true;
Note that it is not advised to run a live site with debug mode enabled due to the increased resources required.

http://xenforo.com/community/threads/frequently-asked-questions.5183/#post-248490

 

[tekgirl]

Yes, I have access to error logs...

 

[Jeremy]

If you are able to access the error logs, do you see anything of use?

 

[tekgirl]

Yes...

mod_fcgid: stderr: PHP Notice: Memcache::get(): Server 127.0.0.1 (tcp 11211) failed with: Connection refused (111) library/Zend/Cache/Backend/Memcached.php on line 180

 

[Jeremy]

Disable memcache in your config.php file and your site should return.

 

[tekgirl]

OK, thanks Jeremy - will do...

 

[MattW]

Memcached will have crashed on the server. Edit your config.php file and remove the backend config settings.

 

[tekgirl]

I'm assuming it is this file? /public_html/library/config.php

 

[MattW]

I'm assuming it is this file? /public_html/library/config.php

Yes

 

[tekgirl]

OK - that worked...thank you all so much!!!!