XF 2.3 Server errors now I'm using Amazon SES

[knobby]

Hi folks,
I've just (last night) set up my forum to use Amazon SES to send emails as I was having some deliverability problems just using my domain SMTP server. It all seemed to be working fine but today I have loads of server errors similar to this:

• Email to from failed: Expected response code "250" but got code "554", with message "554 Message rejected: Email address is not verified. The following identities failed the check in region EU-NORTH-1: reach-eleven01k@abcloud.com"

Can anyone tell me what this means and how to fix it please?
Thanks in advance.

 

[knobby]

I've now reverted back to using my own SMTP server but am still getting these errors - how can that be?

 

[BoostN]

It means it's not verified on the AWS Side. You'll need to go in there and verify your domain/email.

 

[knobby]

But it’s a different email address on every error. I can’t verify all of them.
But why am I still getting these errors now I’ve reverted back to my own SMTP server to send mail from Xenforo?

 

[Sadiq6210]

When you create new SES account, you will get a sandbox account, the Amazon SES sandbox is an area where new users can test the capabilities of Amazon SES. When your account is in the sandbox, you can only send email to verified identities and you need to verify every single email.

Once you completed the test, you have to submit a request to Amazon and answering few questions to move your account out of the sandbox and you will be able to send emails to everybody.

 

[knobby]

Thanks for the info.
I've now gone to just using the PHP Mailer and things are not improving. I'm now getting the error shown in the attached screenshot.
Any ideas?