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Sending Mass Email is no longer working

Discussion in 'Troubleshooting and Problems' started by Daphonic, Oct 2, 2015.

  1. Daphonic

    Daphonic Active Member

    I normaly send out a Monthly Mass Email for updates and info for our Community, but now its only sending it out to maybe 100 people.

    This is the Error Log on one of them.
    ErrorException: Email to REDACTED failed: fwrite(): SSL operation failed with code 1. OpenSSL Error messages: error:140D00CF:SSL routines:SSL_write:protocol is shutdown - library/Zend/Mail/Protocol/Abstract.php:324
    Generated By: Daphonic, 31 minutes ago
    Stack Trace
    #0 [internal function]: XenForo_Application::handlePhpError(2, 'fwrite(): SSL o...', '/home/lethality...', 324, Array)
    #1 /home/lethality/lethalitygaming/library/Zend/Mail/Protocol/Abstract.php(324): fwrite(Resource id #112, 'RSET\r\n')
    #2 /home/lethality/lethalitygaming/library/Zend/Mail/Protocol/Smtp.php(338): Zend_Mail_Protocol_Abstract->_send('RSET')
    #3 /home/lethality/lethalitygaming/library/Zend/Mail/Transport/Smtp.php(203): Zend_Mail_Protocol_Smtp->rset()
    #4 /home/lethality/lethalitygaming/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
    #5 /home/lethality/lethalitygaming/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
    #6 /home/lethality/lethalitygaming/library/XenForo/ControllerAdmin/User.php(1145): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
    #7 /home/lethality/lethalitygaming/library/XenForo/ControllerAdmin/User.php(1050): XenForo_ControllerAdmin_User->_sendEmail(Array, Array, Object(Zend_Mail_Transport_Smtp))
    #8 /home/lethality/lethalitygaming/library/XenForo/FrontController.php(347): XenForo_ControllerAdmin_User->actionEmailSend()
    #9 /home/lethality/lethalitygaming/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #10 /home/lethality/lethalitygaming/admin.php(13): XenForo_FrontController->run()
    #11 {main}
     
  2. Mike

    Mike XenForo Developer Staff Member

    This is generally an issue with the connection to your SMTP server. It indicates that the connection to the server was closed unexpectedly (https://edoceo.com/notabene/openssl-error-140d00cf).

    In general, this is one of the reasons we recommend using the built-in PHP mail system if at all possible as it generally handles queuing and deferral itself.
     

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