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Lack of Interest Report resolution alert identification

Discussion in 'Closed Suggestions' started by dethfire, Aug 5, 2015.

  1. dethfire

    dethfire Well-Known Member

    When you get a reported post resolution alert there is no identification for who handled the report. This is important for follow ups.

    Why was it left out?
     
  2. Amaury

    Amaury Well-Known Member

     
  3. dethfire

    dethfire Well-Known Member

    I have gotten a lot of feedback from my members that feel they'd like to know who is talking to them. When you send a resolution comment the recipient has no idea who is talking to them. Members find it creepy and they are unsure of who to contact for followup
     
  4. Amaury

    Amaury Well-Known Member

    You can always work around that by adding a signature to the reason.

    KHF Report 1.PNG KHF Report 2.PNG
     
    dethfire likes this.
  5. dethfire

    dethfire Well-Known Member

    Sure, just would be nice as an option, less work for the staff
     

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