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XF 1.4 ReCAPTCHA connection timed out

Discussion in 'Troubleshooting and Problems' started by ItsHarry, Feb 2, 2016.

  1. ItsHarry

    ItsHarry Member

    This error started showing up a couple of weeks ago, now I'm getting the error dozens of times a day:

    Code:
    ReCAPTCHA connection error: Unable to Connect to tcp://api-verify.recaptcha.net:80. Error #110: Connection timed out
    I have not made any changes to firewall, configuration or whatsoever. All OUTPUT is allowed, and all INPUT on 80/tcp is allowed in IPtables.

    Any ideas why this might be happening consistently?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    If it's happening consistently then it could indicate a network or connection issue between your server and the recaptcha server.

    You would typically need to ask your host or sysadmin to investigate.
     
  3. ItsHarry

    ItsHarry Member

    Could you tell me which ports need to be open for ReCAPTCHA?

    Is INPUT --dport 80 -p tcp enough?
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

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