Purchase Xenforo

[tommydamic68]

Hello,

I just updated my Xenforo license, however, I don't see the media gallery, isn't that part of the 140.00?

Thanks,

Tom

 

[Martok]

Media Gallery is a separate purchase.

It looks like you have bought a second license at $140 rather than renewed your license (which is in purchase extras / extensions).

If you didn’t intend to buy a second license, you should put in a customer support ticket to resolve this.

 

[tommydamic68]

Media Gallery is a separate purchase.

It looks like you have bought a second license at $140 rather than renewed your license (which is in purchase extras / extensions).

If you didn’t intend to buy a second license, you should put in a customer support ticket to resolve this.

Darn it! Its a bit confusing, so I should have only paid 40.00 @Martok ?

Thanks,

 

[Chris D]

Probably $55 - Licenses with XFMG cost an additional $15 to renew.

Start a ticket from your customer area and @Ashley will refund the additional license.

Just to be clear: You need to click "Purchase extras/extensions" link below the license to extend it.

 

[tommydamic68]

Probably $55 - Licenses with XFMG cost an additional $15 to renew.

Start a ticket from your customer area and @Ashley will refund the additional license.

Just to be clear: You need to click "Purchase extras/extensions" link below the license to extend it.

I created a ticket, not sure how to get the media gallery extension now, hopefully it can be sorted out.

 

[Chris D]

The erroneous purchase will be refunded. You will need to purchase the extension properly:

You need to click "Purchase extras/extensions" link below the license to extend it.

Again, just for clarity, in the screenshot above you need to click the link below the top license in your screenshot.

 

[tommydamic68]

The erroneous purchase will be refunded. You will need to purchase the extension properly:



Again, just for clarity, in the screenshot above you need to click the link below the top license in your screenshot.

I understand, but I don't want to spend another 55.00 on top of 140.00, or should I purchase the 55.00 extension now which includes the gallery and will be refunded 85.00?

 

[tommydamic68]

Well I bought the extension for 55.00, so hopefully I will get a refund of the 140.00.

 

[Chris D]

You've made an erroneous purchase of $140. This will be refunded, regardless.

The correct extension cost is $55.

You could either purchase that now, or wait until the $140 is refunded. Up to you.

 

[Chris D]

Well I bought the extension for 55.00, so hopefully I will get a refund of the 140.00.

You will, as soon as Ashley can do it, you will get it.

 

[tommydamic68]

You will, as soon as Ashley can do it, you will get it.

No problem.

Thanks,