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Purchase Xenforo

Martok

Well-known member
#2
Media Gallery is a separate purchase.

It looks like you have bought a second license at $140 rather than renewed your license (which is in purchase extras / extensions).

If you didn’t intend to buy a second license, you should put in a customer support ticket to resolve this.
 

tommydamic68

Well-known member
#3
Media Gallery is a separate purchase.

It looks like you have bought a second license at $140 rather than renewed your license (which is in purchase extras / extensions).

If you didn’t intend to buy a second license, you should put in a customer support ticket to resolve this.
Darn it! Its a bit confusing, so I should have only paid 40.00 @Martok ?

Thanks,
 

Chris D

XenForo developer
Staff member
#4
Probably $55 - Licenses with XFMG cost an additional $15 to renew.

Start a ticket from your customer area and @Ashley will refund the additional license.

Just to be clear: You need to click "Purchase extras/extensions" link below the license to extend it.
 

tommydamic68

Well-known member
#5
Probably $55 - Licenses with XFMG cost an additional $15 to renew.

Start a ticket from your customer area and @Ashley will refund the additional license.

Just to be clear: You need to click "Purchase extras/extensions" link below the license to extend it.
I created a ticket, not sure how to get the media gallery extension now, hopefully it can be sorted out.
 

Chris D

XenForo developer
Staff member
#6
The erroneous purchase will be refunded. You will need to purchase the extension properly:

You need to click "Purchase extras/extensions" link below the license to extend it.
Again, just for clarity, in the screenshot above you need to click the link below the top license in your screenshot.
 

tommydamic68

Well-known member
#7
The erroneous purchase will be refunded. You will need to purchase the extension properly:



Again, just for clarity, in the screenshot above you need to click the link below the top license in your screenshot.
I understand, but I don't want to spend another 55.00 on top of 140.00, or should I purchase the 55.00 extension now which includes the gallery and will be refunded 85.00?

Screen Shot 2015-10-03 at 9.19.50 AM.png
 

Chris D

XenForo developer
Staff member
#9
You've made an erroneous purchase of $140. This will be refunded, regardless.

The correct extension cost is $55.

You could either purchase that now, or wait until the $140 is refunded. Up to you.