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XF 1.5 promotions

Discussion in 'Troubleshooting and Problems' started by tsak76, Jul 26, 2016.

  1. tsak76

    tsak76 Active Member

    i have some problem with user promotions that really puzzles me. for example i set users of registered group with 50 posts + to be promoted to regulars but only 250 are promoted although 800 have over 50 posts. does it work for only active users or what ? i rebuild the caches and run the cron and still nothing.
  2. Chris D

    Chris D XenForo Developer Staff Member

    Yeah basically.

    They will be automatically upgraded as soon as they next log in.
  3. tsak76

    tsak76 Active Member

    i dont think so @Chris D , people who havent logged for 5 years got promoted while others didnt, something must be wrong with the promotion system
  4. Brogan

    Brogan XenForo Moderator Staff Member

    If you ran 'Rebuild User Group Promotions' then inactive members will also have been promoted.

    Anyone who hasn't been promoted must not have met the criteria.
  5. tsak76

    tsak76 Active Member

    @Brogan there are 700 people with over 50 posts., buy only 259 are promoted
  6. VanValdenburg

    VanValdenburg Member

    i have the same problem atm
    i set up a promotion and "upgraded" people
    now i added a simple requirement to that promotion, that they need to be in a certain group already to hold this "upgrade"
    and i run the 'Rebuild User Group Promotions' but the users do not get "downgraded" and they clearly are not in the group i set as requirement.

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