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Not a Bug Profile Picture Bug

Discussion in 'Resolved Bug Reports' started by Gluzz, Oct 15, 2012.

  1. Gluzz

    Gluzz New Member

    This is just a profile picture bug and I don't know how to fix it. If anyone knows how to fix this please reply letting me know how.
    [​IMG]

    Here's another example:
    [​IMG]
     
  2. Dodgeboard

    Dodgeboard Well-Known Member

    You should probably ask the author of the design, Flexile Dark in the resource thread, here. As this is not an issue with stock Xenforo.
     
  3. Gluzz

    Gluzz New Member

    Well it's been happening with all the designs.
     
  4. Dodgeboard

    Dodgeboard Well-Known Member

    Try this:

    AdminCP -> Tools - > Rebuild Cache - Rebuild User Caches.

    The small member avatar is the correct number if you examine it against the large avatar and the member ID, but your avatars need to be rebuilt. Something happened in your member numbering that caused them to get off.
     
  5. Dodgeboard

    Dodgeboard Well-Known Member

    Is it just a few or all of them that are off?

    According to Jake here, the rebuild user cache wont fix this problem. You have to reupload the avatar image.
     
  6. Gluzz

    Gluzz New Member

    It happens to anyone that changes their profile picture. So only when people upload stuff, it gets screwed up. The people that have had the same profile picture for a while now, it isn't happening too. I don't know when it started happening.
     
  7. Dodgeboard

    Dodgeboard Well-Known Member

    You may want to check the permission on both of the folders to see if maybe one is not allowing you to write to it.

    http://havocmc.net/data/avatars/s/3/3439.jpg?1343966317

    http://havocmc.net/data/avatars/l/3/3439.jpg?1343966317

    Also, check your server error log to see if there is anything to do with avatars. Then try reuploading your avatar. Check the error logs again.

    Then check for any files that may have been replaced by an add-on.

    AdminCP -> Tools -> File Health Check
     
    tenants and Jake Bunce like this.
  8. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    I agree with Dodgeboard. Check the permissions on the data directory. Make sure data and all subdirectories are writable (chmod 777).
     
    tenants likes this.
  9. Robbo

    Robbo Well-Known Member

    Sure it isn't just the browsers cache? Looks like it to me. Or the known gravatar caching issue?
     
    tenants likes this.
  10. tenants

    tenants Well-Known Member

    agreed with Robbo.. it looks a lot like a browser caching issue

    On Windows.with your browser on the page, just hold down Ctrl and press refresh (or Ctrl + F5)
    For Mac/Apple: Apple + R or command + R
    For Linux: F5

    Edit...

    Nope, this is not a cache issue

    These are definitely different:

    http://havocmc.net/data/avatars/s/5/5156.jpg?1347158045 (odd one out)
    http://havocmc.net/data/avatars/l/5/5156.jpg?1347158045
    http://havocmc.net/data/avatars/m/5/5156.jpg?1347158045

    In which case, Jake & Dodgeboard probably has the answer above ;)
     

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