Not a bug Profile Picture Bug


New member
This is just a profile picture bug and I don't know how to fix it. If anyone knows how to fix this please reply letting me know how.

Here's another example:


Well-known member
Try this:

AdminCP -> Tools - > Rebuild Cache - Rebuild User Caches.

The small member avatar is the correct number if you examine it against the large avatar and the member ID, but your avatars need to be rebuilt. Something happened in your member numbering that caused them to get off.


New member
It happens to anyone that changes their profile picture. So only when people upload stuff, it gets screwed up. The people that have had the same profile picture for a while now, it isn't happening too. I don't know when it started happening.


Well-known member
You may want to check the permission on both of the folders to see if maybe one is not allowing you to write to it.

Also, check your server error log to see if there is anything to do with avatars. Then try reuploading your avatar. Check the error logs again.

Then check for any files that may have been replaced by an add-on.

AdminCP -> Tools -> File Health Check


Well-known member
agreed with Robbo.. it looks a lot like a browser caching issue

On Windows.with your browser on the page, just hold down Ctrl and press refresh (or Ctrl + F5)
For Mac/Apple: Apple + R or command + R
For Linux: F5


Nope, this is not a cache issue

These are definitely different: (odd one out)

In which case, Jake & Dodgeboard probably has the answer above ;)